Nursing Coordinator - UNC Children's Allergy

Description

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Summary:

UNC Children's Allergy is hiring an RN Nursing Coordinator to manage clinical operations five days a week. Based at 2801 Blue Ridge Road in Raleigh-directly across from UNC REX Hospital-this role also supports our Chapel Hill clinic at 6013 Farrington Road.

You will handle the logistical core of the practice, including referrals, scheduling, and prior authorizations. Beyond administrative duties, the role requires clinical oversight of immunotherapy and biologic medications.

We are seeking an RN who can efficiently manage specialized tasks and maintain workflows across both locations. This position is ideal for self-directed individuals seeking to grow with specialized skills and knowledge.

The Division of Pediatric Allergy & Immunology is seeking an experienced and highly organized Registered Nurse to serve as a Nurse Coordinator. This role functions as the operational and clinical backbone of a growing, high-acuity allergy/immunology program, supporting complex procedures, ensuring patient safety, optimizing clinic flow, and enhancing the overall patient and family experience.

Serving as a consistent point of contact for patients, families, providers, and interdisciplinary partners, the Nurse Coordinator provides comprehensive care coordination across food challenges, oral and sublingual immunotherapy (OIT/SLIT), rush immunotherapy, venom and aeroallergen programs, and drug allergy initiatives. The Coordinator plays a critical role in triaging patient calls, reviewing pre-procedure education materials, coordinating scheduling across multiple clinic sites, and managing prior authorizations and financial workflows related to specialty allergy services.

In close collaboration with physicians, advanced practice providers, pharmacists, and clinic leadership, the Nurse Coordinator oversees allergy serum ordering, mixing, tracking, transport, and financial reporting, while also managing test food inventory and logistics for food and FPIES challenges. The role requires strong organizational and communication skills to coordinate high-volume, high-yield visits, maintain waitlists, fill scheduling gaps, and optimize templates to maximize both patient access and clinic throughput.

Beyond daily clinical operations, the Nurse Coordinator contributes strategically to program growth and quality improvement. Responsibilities include maintaining program registries (e.g., food challenge outcomes, immunotherapy adherence, OIT results), generating monthly volume and revenue reports, and leading or supporting initiatives to reduce procedure backlogs, improve access to care, and increase immunotherapy uptake. The Coordinator also supports clinical research and trials within the division as appropriate.

A key focus of the role includes drug allergy evaluation and penicillin allergy de-labeling initiatives. The Nurse Coordinator tracks outcomes, identifies patients eligible for direct oral challenge pathways, collaborates with pharmacy and antimicrobial stewardship teams, and helps expand drug challenge capacity through optimized scheduling and workflow improvements.

The ideal candidate will be a licensed Registered Nurse with significant clinical experience, strong attention to detail, emotional intelligence, and the ability to manage complex programs independently while working collaboratively within an interdisciplinary team. This role is well-suited for a nurse who enjoys both direct patient interaction and behind-the-scenes program development, and who is motivated to improve access, quality, and outcomes in pediatric allergy care.

This position qualifies for a $10,000 incentive.

Responsibilities:
1. Assesses patient status of a specialized population. Rounds with an interdisciplinary health care team to determine patient care needs and coordinate ongoing acute care and long-term needs. Uses expertise and experience in specialty practice to facilitate patient care. Acts as a liaison between the patient, family and health care team to communicate patient care needs including coordination of patient/family care conferences.
2. Collaborates with health care team to provide information and resources to facilitate patient care. Provides inservices and formal presentations to nursing, medical and ancillary staff on topics related to the specialized patient population. Assist staff in the development of patient education materials for the patient population. Perform patient teaching related to specific topics and patient needs. Documents patient teaching in the medical record in the appropriate sections
3. Collects data related to specialized patient population and analyzes for trends. Enters data or coordinates its entry into databases and registries for benchmarking purposes. Participates in performance improvement activities to promote quality patient care. Analyzes data for trends and makes suggestions for revisions to patient care protocols for the patient population. Monitors outcomes of care for patient population and collaborates with the interdisciplinary health care team on evaluation of outcomes.
4. Coordinates patient care for post-hospitalization care and discharge planning. Makes referrals to other care providers during acute care episode and for post-discharge care. Communicates discharge needs to interdisciplinary health care team, patient and family. Coordinates appointments with clinics, outside referral sources, home care, durable medical equipment providers and other providers to ensure continuity of care for the patient. Attends care conferences and interdisciplinary care rounds. Documents care planning and communication with health care providers in the medical record.
5. Promotes own professional development through attending inservices and presentations. Keeps current in practice through conferences, reading current literature and research. Role models professional nursing practice to others through use of the nursing process and professional behaviors

Other information:
Education Requirements:
* Graduation from a state-accredited school of professional nursing
Licensure/Certification Requirements:
* Licensed to practice as a Registered Nurse in the state of North Carolina.
Professional Experience Requirements:
* Five (5) years of professional nursing experience.
Knowledge/Skills/and Abilities Requirements:

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: FP Peds AIR Blue Ridge PR

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$35.87 - $51.57 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.