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Senior Manager, Product Management

John Wiley & Sons Inc.
United States, New Jersey, Hoboken
111 River Street (Show on map)
May 11, 2026

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

We are looking for a Senior Manager, Product Management to lead the product function for Wiley's Clinical Outcome Assessment (COA) platform suite, part of our AI and Data Analytics organisation. The role owns the multi-product roadmap for our COA platform portfolio, including the foundational COA database that holds Wiley's clinical measurement intellectual property, and a suite of customer-facing platform products that surface, score, and contextualise that content for pharmaceutical and CRO customers. The role manages an offshore engineering team and works closely with our scientific affairs, commercial, and AI specialists to translate clinical and customer needs into deliverable product. The role reports to the Senior Director, Clinical Outcome Assessments.

Job Responsibilities

  • Own and maintain the multi-product roadmap for the COA platform suite, sequenced against commercial milestones and supported by clear prioritisation criteria.

  • Manage an offshore engineering team, including hiring, performance management, capability development, and the day-to-day operating model across time zones.

  • Lead end-to-end product delivery, from discovery and definition through release, instrumentation, and iteration based on customer feedback and product analytics.

  • Partner with engineering on architecture, technology choices, and AI-enabled features, including LLM integration, retrieval, and content tooling.

  • Work alongside scientific affairs, commercial, and the broader AI and Data Analytics product community to ensure platform decisions are clinically sound, commercially relevant, and aligned with shared standards.

  • Own data integrity, intellectual property handling, and data privacy controls across the platform suite, including alignment with regulatory expectations for clinical measurement.

Required Qualifications

  • Bachelor's degree or equivalent professional experience.

  • Significant product management experience on B2B software platforms, data products, or specialist enterprise applications.

  • Demonstrated track record managing engineering teams, including offshore or distributed teams.

  • Experience owning a multi-product roadmap and delivering against committed milestones.

  • Direct experience shipping AI-enabled product features, such as LLM integration, retrieval-based applications, or other generative or predictive AI capabilities.

  • Working knowledge of AI and machine learning tooling, including vector databases and LLM-based product patterns.

  • Sound judgement on where AI capability genuinely improves a product versus where it adds risk or complexity without proportionate value.

  • Strong technical depth: comfortable with architecture conversations, build versus buy decisions, and technical trade-offs.

  • Strong stakeholder management and the ability to communicate complex product and technical concepts to non-technical audiences.

Preferred Qualifications

  • Postgraduate degree in computer science, life sciences, health informatics, or business.

  • Direct experience in clinical research, healthcare data, life sciences, or pharmaceutical platforms.

  • Experience working with Clinical Outcome Assessment (COA) tools, electronic COA (eCOA), or real world evidence.

  • Familiarity with healthcare data standards (FHIR, HL7, CDISC) and clinical data structures.

  • Familiarity with model evaluation, prompt engineering, and AI safety considerations in product contexts.

  • Understanding of copyright and intellectual property frameworks for clinical content.

  • Experience working in regulated data environments (clinical, healthcare, pharmaceutical).

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

58,400 GBP to 84,333 GBP#LI-CW1

Job Posting Title:

Senior Manager, Product Management

Location:

London (Fitzroy Square), GBR
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