Customer Replenishment Planner

Hamilton Beach Brands is a leading designer, marketer, and distributor of innovative household and commercial appliances trusted by consumers around the world. Founded in 1910 and headquartered in Glen Allen, Virginia, we develop and market a broad portfolio of products under well-known brands including Hamilton Beach, Weston, Lotus, and Hamilton Beach Professional.

For more than a century, our products have helped simplify everyday life - from preparing meals and beverages at home to supporting foodservice professionals in restaurants, hotels, and commercial kitchens.

Our culture is guided by a shared set of values that shape how we work and make decisions every day: Customer Obsession, People, Good Thinking, Ethics, Passion for Quality, Embrace Change, Teamwork, and commitment to Our Environment and Community.

At Hamilton Beach Brands, we look for people who are collaborative, curious, and motivated to make meaningful impact.

What You'll Do

The Customer Replenishment Planners at Hamilton Beach Brands are the front line of our business-to-business customer service team. As such, they are responsible for:

• Creating and modifying sales orders in our ERP system
• Determining stock availability by analyzing planned and projected inventory levels in comparison to customers' forecasts
• Supporting customers' purchasing personnel and Hamilton Beach sales representatives by answering questions and resolving order issues
• Communicating with our distribution centers to ensure proper shipment routing
• Working within customers' web portals to communicate regarding order status and review operational performance metrics
• Researching EDI data and working with IT professionals to resolve issues
• Reviewing and implementing customer vendor guides for shipment compliance

What We're Looking For

• Bachelor's degree required
• Demonstrated ability to work in a fast-paced environment and provide exceptional business-to-business customer service
• The ability to work independently as well as part of a team
• Exceptional organizational, interpersonal and communication skills (both written and verbal)
• Proven computer literacy with MS Office products
• Experience with ERP applications is preferred
• Knowledge of order processing and logistics processes for a consumer products company is a plus

This description reflects general physical and environmental requirements necessary to perform the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

What We Offer

Hamilton Beach Brands offers a competitive compensation and benefits package designed to support your well-being and long-term success. Our offerings include:

• Comprehensive medical, dental, and vision coverage
• Company HSA contributions
• 401(k) plan with immediate vesting
• Profit sharing program
• Paid vacation, holidays, and a paid charitable day
• Summer hours to support work-life balance
• Employee discounts on Hamilton Beach products

Hamilton Beach Brands, Inc. maintains a tobacco-free and drug-free workplace. Employees are expected to comply with all company policies related to workplace safety and conduct.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visitwww.E-Verify.gov.

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