Security Officer Guest Services

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Services in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk Security Officer in a commercial real estate location, where you will welcome visitors, manage access, and support daily front desk operations with professionalism and strong communication. This role is ideal for someone who enjoys customer service, stays composed in a dynamic environment, and brings a reliable, caring, and integrity-driven approach while helping to address security-related concerns through teamwork.

Position Type: Full Time

Pay Rate: $18.75 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities as appropriate for a front desk location.
• Monitor access at the front desk by greeting visitors, verifying identification and/or credentials, maintaining visitor logs, and directing guests in accordance with property procedures.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with property management, first responders, and/or Allied Universal leadership as needed.
• Support daily front desk operations by answering questions, observing lobby activity, receiving and documenting reports, and reporting maintenance, access control, and/or security-related concerns according to site guidelines.
• Help to deter unauthorized entry and/or disruptive behavior through attentive presence at the front desk, professional interaction, and consistent application of post orders for a commercial real estate location.

Minimum Requirements:

• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.