Freight Audit, Process & Pay Analyst

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Investigate and resolve freight billing discrepancies, credits, and claims.
• Troubleshoot issues between transportation providers and the FAPP system.
• Evaluate logistics processes and recommend improvements to enhance efficiency and accuracy.
• Conduct costbenefit and costreduction analyses across transportation spend.
• Partner with crossfunctional teams to identify gaps, resolve issues, and implement sustainable solutions.
• Maintain strong relationships with transportation providers and internal stakeholders.
• Program Implementation: Lead onboarding and training of the new accounts and carriers transitioning into the FAPP program.

Daily & Operational Responsibilities

• Generate and analyze KPI and operational performance reports.
• Identify opportunities for freight cost reduction and efficiency gains.
• Support automation initiatives by defining rules and reducing manual work.
• Investigate, validate, and resolve billing errors and freight claims.
• Monitor system performance and coordinate resolution of provider-related issues.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education: Bachelor's degree in a relevant field preferred; equivalent experience accepted.

Experience: Minimum of 3 years of experience in logistics, transportation, or supply chain analysis.

Skills:

• Advanced Excel skills and experience with data visualization tools.
• Strong analytical, problemsolving, and organizational skills.
• Clear and effective verbal and written communication skills.
• Working knowledge of LTL, Truckload, and general supply chain operations.
• Strong analytical, problemsolving, and organizational skills

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined

Pay Information:

The salary range for this position is $86-90k.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

The role is remote/workfromhome, with the requirement that the selected candidate reside anywhere within the United States.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights