ASSISTANT MUSEUM STORE MANAGER (ASA2)- 06022026-78200

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: TENNESSEE STATE MUSEUM, DAVIDSON COUNTY

For more information, visit the link below:
https://assets.speakcdn.com/assets/2588/assistant_museum_store_manager_(asa2)_5282026.pdf

This position is In Office

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree AND experience equivalent to one year of full-time professional staff administrative and/or analytic experience.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional, para-professional, or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience: Additional graduate coursework in public administration, business administration, or other acceptable field may be substituted for the required experience, on a year-for-year basis.

OR

One year of professional administrative services experience with the State of Tennessee.

Overview

Responsibilities

1. Execute Museum and Store policies and procedures to ensure consistently high-quality visitor experiences.
2. Assist in managing daily retail operations to maintain an attractive, well-organized store environment that reflects the Museum's mission.
3. Model and reinforce strong customer service standards; address visitor needs and concerns professionally and promptly.
4. Oversee timely opening and closing procedures for all Museum Store locations, including special events that require retail presence.
5. Provide direction, guidance, and support to store associates as needed.
6. Assist with receiving merchandise, establishing pricing, and coordinating product displays in collaboration with other departments.
7. Motivate staff to achieve and exceed sales goals while ensuring consistently positive guest interactions.
8. Communicate updates regarding merchandise orders, product arrivals, and procedures for receiving, inventory management, and stocking.
9. Relay relevant information to Museum departments regarding events, programs, promotions, and sales initiatives.
10. Apply best practices in cash handling, counting, and drawer opening and closing procedures.
11. Track inventory levels, including counts and expiration dates when applicable, and provide timely updates to management.
12. Perform other duties as assigned.

Competencies (KSA's)

1. Customer Focus
2. Nimble Learning
3. Business Insight
4. Communicates Effectively
5. Action Oriented

Knowledge:

1. Administrative and Management
2. Economics and Accounting
3. Customer and Personal Service
4. Clerical
5. Personnel and Human Resources

Skills:

1. Active Learning and Listening
2. Coordination
3. Critical Thinking
4. Judgment and Decision Making
5. Time Management

Abilities:

1. Written Comprehension
2. Deductive Reasoning
3. Inductive Reasoning
4. Problem Sensitivity
5. Information Ordering

Tools & Equipment

1. Personal Computer
2. Telephone
3. Copy Machine
4. Scanner
5. Calculator

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.