Systems Administrator Senior

Job Title: Senior MS Systems Administrator
Location: Boston, MA 02210
Pay Rate: $50-58/hr

Top 3 required skill sets:
Strong customer service experience with a polished, hardworking approach.
This is a front-facing role, not a back-end position.
Proficiency with MS tools, including MS and Intune, as most issues are related to MS environments.
Ability to support and execute special projects (e.g., ISP transitions, onboarding new firms, and re-IP initiatives across offices).

Deal breaker:
Candidates who have exclusively worked in back-end roles without any front-facing customer interaction will not be considered.

Additional details:
We are seeking a polished professional who is comfortable providing both Level 1 and Level 2 support, as well as assisting with project-based work as needed.
The individual must also be available to travel to the Boston office on an as-needed basis, approximately up to two times per week on average, though this may vary depending on business needs.

Job Description:
The Sr. MS Systems Administrator will manage and secure our MS 365 and Azure environments.
Responsible for the MS 365 and Zoom incl. Telephony environments.

The role supports the onboarding and integration of multiple acquired firms, including data transfers utilizing a variety of tools such as Bititan, Sharegate and others.
Works closely with Thrive (our MSP) on daily operations and escalations.

Key Responsibilities:
Administer MS 365, Entra ID, Intune, Exchange Online, and related security tools.
Administer Zoom, including AI, telephony, and SMS.
Lead vulnerability management, patching, and security configuration.
Support onboarding and IT integration for acquired firms.
Maintain a high level of responsiveness and customer service in a fully online, wealth management environment.
Partner with Thrive to maintain a professional and productive relationship.

Requirements:
5+ years of hands-on MS 365 / Azure administration experience.
Deep understanding of Entra ID, Intune, Exchange Online, and Defender suite.
Strong security and vulnerability management background.
Experience supporting financial or regulated environments preferred.
Presentation, communication and customer service skills appropriate for wealth management firm.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.