Employee Relations Coordinator

Bachelor's degree in a related field or equivalent

• Strong verbal and written communication skills, with the ability to interact effectively at all levels of a large, complex organization.
• Demonstrated ability to manage sensitive and confidential information with discretion.
• Exceptional organizational skills with the ability to prioritize multiple tasks in a fast-paced environment and meet deadlines.
• Detail-oriented, dependable, and adept at maintaining accurate, up-to-date records.
• Customer service mindset with a professional, positive demeanor in challenging or emotionally sensitive situations
• Ability to work independently and collaboratively within a team.

• Prolonged periods working at a computer.
• Travel across campus to various FMD buildings and facilities
• Standing, walking, bending, stooping, crouching, kneeling, pushing, and pulling as tasks require.

• Independently manage and resolve Employee Relations inquiries received through the FMD HR Helpdesk, maintaining timely and complete case record entry.
• Conduct Disciplinary meetings, mediation, consultations, disputes, conflict resolutions and guide the disciplinary termination process.
• Conduct assessments to identify organizational and departmental employee relations training needs and collaborate with HR leadership to recommend and implement appropriate learning initiatives or platforms that strengthen supervisory capability, support effective employee relations practices, and promote a positive workplace culture.
• Disseminate HR policies and procedures as necessary.
• Determine minor disciplinary actions and escalate unique and more complex cases to ER Manager

• Submit ongoing Worker's Compensation documentation to the DOAS Case Managers.
• Maintain accurate databases and records for FMLA, ADA, Worker's Compensation, and related ER case files.
• Ensure the timely, accurate, and confidential handling of ER matters-including disciplinary actions, workplace concerns, FMLA, ADA, Worker's Compensation, mediation, conflict resolution, and consultative support.

• Manage new hire orientation sessions for incoming employees, providing an overview of University and FMD policies, workplace expectations, employee resources, and employee relations standards to support a positive onboarding experience and successful integration into the organization.
• Serve as an HR Representative on interview panels when needed.
• Provide customer service to FMD and UGA employees, modeling professionalism and composure.
• Cross-train with other HR functional areas to ensure coverage and continuity of operations.
• Support FMD HR special projects, process improvements, and division-wide initiatives by assisting with planning, coordination, implementation, communication, and documentation; contributing to workflow enhancements, data tracking, and reporting; and collaborating with HR leadership to strengthen employee relations services, including support for ER training initiatives, Workday transition efforts, and helpdesk case management optimization.
• Schedule disciplinary meetings, mediations, consultations, and conflict-resolution sessions.
• Prepare ER documents, correspondence, and meeting materials as assigned.

• Perform administrative tasks such as filing, document management, drafting correspondence, preparation of letters and mailings as assigned, and answering phones.
• Answering questions from Staff/Students/Visitors, taking messages, and relaying messages to appropriate personnel.
• Other duties as assigned.
• Schedule disciplinary meetingsk consultations and conflict resolution sessions.
• Prepare ER documents, correspondence, and meeting materials as assigned