Engineering and Implementation Manager

Description

The Engineering and Implementation Manager oversees all engineering projects and leads the 24/7/365 Enterprise Operations Center (EOC), delivering missioncritical services that support physical and virtual hosting environments for all Consular Affairs (CA) systems domestically and abroad. This role provides strategic leadership for infrastructure planning, architecture development, enterprise monitoring strategy, and implementation across onpremises and cloud environments. The manager directs Tier II and Tier III incident coordination and ensures effective enterprise monitoring using tools such as Oracle Enterprise Manager, Splunk, AppDynamics, and Zabbix. This role is responsible for ensuring full visibility, alerting, and dashboard capabilities across all DT/EA/CST IT environments, while driving resilience, modernization, and operational excellence.

Location: This position is located in the Arlington, Reston, Dulles, and Washington, DC area.

Key Responsibilities:

• Lead and manage engineering teams and the 24/7/365 EOC responsible for monitoring, operations, and incident response across global CA infrastructure.

• Oversee design, implementation, and optimization of physical and virtual hosting environments supporting enterprise applications domestically and overseas.

• Direct strategic infrastructure planning and build resilient, scalable architecture for missioncritical systems.

• Develop, implement, and mature enterprise monitoring strategies leveraging tools such as Oracle Enterprise Manager, Splunk, AppDynamics, and Zabbix.

• Ensure robust alerting, visibility, and dashboard capabilities across all onpremises and cloud environments.

• Coordinate and track all Tier II and Tier III incidents, ensuring timely escalation, triage, and resolution aligned with mission objectives.

• Lead technical design sessions, infrastructure reviews, and engineering initiatives in collaboration with stakeholders.

• Manage concurrent engineering and implementation projects within production environments, ensuring delivery on schedule and within established standards.

• Oversee system and application transitions to cloud platforms, ensuring scalability, performance, and security requirements are met.

• Develop and maintain architecture diagrams, technical roadmaps, SOPs, and operational documentation.

• Identify, propose, and integrate emerging technologies and process improvements to enhance operational efficiency.

• Ensure compliance with governance, security, SLAs, OLAs, and industry best practices.

Required Qualifications:

• Master's degree in computer science, Information Technology, Management or a related field. In lieu of degree, additional experience may be required.

• Active TS clearance.

• 15 years of experience managing and leading large engineering and operations teams for projects of similar size, scope, and complexity.

• 15 years of experience managing enterprise monitoring, operations center functions, and triaging critical incidents aligned with mission needs.

• Demonstrated experience managing technical and process changes within complex infrastructure environments and collaborating with stakeholders to design and provision enterprise infrastructure.

• Proven experience leading multiple engineering and implementation projects in parallel within production environments.

• Experience managing system and application transitions to cloud environments.

Desired Qualifications:

• Experience introducing new technologies and processes to improve service delivery, monitoring, support, patching, and scalability.

• ITIL Intermediate Level Certification Version 5 or higher.

• PMP certification.

• Experience with enterprise monitoring tools and platforms such as Oracle Enterprise Manager, Splunk, AppDynamics, and Zabbix.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.