New 
Department Secretary - Outpatient Infusion
 Brigham & Women's Faulkner Hospital | |
$19.30 - $23.99
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 United States, Massachusetts, Boston | |
| 1153 Centre Street (Show on map) | |
 Jul 02, 2026 | |
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Under the supervision of the Director and as a member of the Infusion Department, the unit secretary performs a wide range of secretarial duties and coordinates department procedures to ensure professional and efficient operation of the department in providing quality patient care. The unit secretary performs the following duties, including but not limited to, answering clinic phones, retrieving messages and answering calls promptly, collaborating with health care team members and other departments to schedule patient infusion appointments and checking in patients for their appointments. The unit secretary must be able to demonstrate the knowledge and skills necessary to provide indirect care appropriate to patients and families served on the unit. The unit secretary is responsible for greeting and receiving visitors, responding to needs of patients and family members and taking a proactive role in the efficient operation of the unit. The environment is busy and requires interaction with the health care team, patients and families in a confined space.
20 hour role, 10 hour Saturdays with 10 hours during the week (and eventually could be Sundays) Education High School Diploma or Equivalent required and Associate's Degree preferred or Bachelor's Degree preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in a medical setting 2-3 years preferred and Prior experience with Epic 1-2 years preferred Knowledge, Skills and Abilities - Proficient with using a computer and a range of computer applications; including Microsoft Office. - Demonstrates accuracy, thoroughness, and orderliness in performing work assignments with a strong attention to detail. - Self-motivated and creative in crafting new approaches to solve problems. - Diffuses potentially volatile situations in a skillful and proficient manner. - Excellent interpersonal skills and ability to work effectively with a diverse group of providers, patients, visitors, and hospital staff. - Discerning with sensitive and confidential nature of Psychiatry department; handles all matters with utmost discretion. - Adept time management skills; prioritizes urgency and meets fast-approaching deadlines in a sometimes challenging environment. - Displays professional verbal and written communication skills with patients, providers, and staff. - Flexible and adaptable to the evolving nature of the outpatient clinic. - Knowledge of medical terminology preferred. - Adheres to all I CARE Standards. - Mostly sedentary work; occasional walking and standing required. Physical Requirements Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |