Saunders Quality Manager

Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism - and we treat our employees like the valuable assets they are.

Since 1959, Saunders has been proudly serving our customers with an exceptional level of personalized customer care that just can't be beat. We specialize in providing our customers with solutions that are tailored to each of their specific needs. Thanks to our innovative and diversified manufacturing team, we can provide die-cutting, laminating, slitting, packaging, assembly, and other manufacturing solutions to our customers at highly competitive industry rates.

We understand that the needs of our customers are constantly evolving. As demands from our customers grew, we knew we needed to evolve ourselves. So, we partnered with R.S. Hughes which has enabled us to better serve each and every one of our customers. Thanks to this partnership, we can provide our customers with more options for custom-cut materials, furthering our solution finding capabilities.

In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team!

The Quality Manager will lead quality systems and continuous improvement efforts within our converting operations (Saunders/Corepak). Oversee quality across all converting processes - including slitting, die-cutting, laminating, and repackaging of adhesives - ensuring all finished goods meet customer specifications and internal standards. This role will work cross-functionally with operations, engineering, and sales to drive quality performance, resolve customer issues, and support new product launches. This role is expected to adhere to all company policies and safety protocols.

Core Responsibilities Required to be Successful as a Quality Manager

* Develops, implements, and maintains quality standards and procedures specific to converting operations (slitting, die-cutting, laminating, rewinding, and packaging).

* Leads quality systems compliance including ISO 9001 or applicable industry standards; manages internal and external audits.

* Oversees Incoming Material Inspection, In-Process Inspection, First Article Inspections (FAI), and Final Inspection processes for converted products.

* Drives FMEA, DMAIC, PPAP, and NPI processes in coordination with operations and engineering teams.

* Manages non-conforming material (NCM) processes including disposition, root cause analysis, and corrective action (CAPA).

* Monitors process capability (CpK) and Statistical Process Control (SPC) data for converting lines; identifies trends and drives improvement actions.

* Performs or coordinates Gage R&R studies and ensures calibration of all inspection and measurement equipment.

* Leads 8D problem-solving efforts for customer complaints and internal quality escapes; prepares and presents formal corrective action reports.

* Maintains and continuously improves the Quality Manual, work instructions, and inspection criteria for converting processes.

* Trains and coaches production and quality team members on quality standards, inspection methods, and continuous improvement tools.

* Prepares quality performance reports including KPIs, defect trends, yield metrics, and customer satisfaction data.

* Partners with sales and customer service teams to address customer quality concerns promptly and professionally.

* Supports qualification activities (IQ/OQ/PQ) for new or modified converting equipment.

* Manages supplier quality performance and works with suppliers to resolve material and specification-related issues

* Performs other duties as assigned.

Basic Qualifications

* Bachelor's degree in Engineering, Quality Management, or related field (Required).

* Minimum 5 years of quality management experience in a converting, flexible packaging, or industrial manufacturing environment (Required).

* Demonstrated experience with pressure-sensitive materials, films, foams, foils, or specialty tapes preferred.

* NPI, FMEA, DMAIC, and PPAP processes

* Process Capability (CpK) and Statistical Process Control (SPC)

* ISO 9001 Auditing / Internal Audits

* Gage R&R and measurement system analysis

* 8D Problem Solving

* Corrective Action and Preventive Action (CAPA)

* Fishbone / Cause & Effect Diagram

* Root Cause Analysis (RCA)

* Risk Analysis and risk mitigation

* Knowledge of converting processes: slitting, die-cutting, laminating, rewinding

* Proficiency in quality management systems (QMS) software and Microsoft Office

* Ability to work under pressure and meet deadlines independently.

* Ability to multitask in fast paced environment.

* Highly organized, with a strong attention to detail.

* Team player and servant leader with a drive for continuous learning.

* Strong leadership skills; business acumen; solid analytical and strategic thinking.

* Change leadership: Willingness to foster, lead, and incorporate change

* Decision-making: Strong decision maker and effective mediator of conflicts between peers and direct reports.

* This job operates in a manufacturing environment. This role routinely uses standard manufacturing equipment, as well as standard office equipment such as computers and phones.

* Repetitive use of hands/dexterity to handle and control various manufacturing related tools/controls.

* Standing or sitting for prolonged periods.

* Must be able to ascend and descend ladders, scaffolds, and stairs.

* Must be able to work in confined spaces and in proximity to loud equipment.

* Close and distant vision, accurate color perception, and peripheral vision are critical.

Target Base Compensation range for this non-exempt role is $115,000 - $120,000 annually/DOE.

This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).