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QUALITY SUPERVISOR

Phoenix Logistics, LLC
United States, Arizona, Gilbert
Jul 31, 2026
Description

The Quality Supervisor is responsible for assisting the Quality Manager in supervising a diverse and talented manufacturing team. Your primary goal is to properly organize staff members to achieve a productive workflow throughout the day. Supervisors direct daily team operations with the guidance provided by the Quality Manager.

ADMINISTRATIVE INSTRUCTIONS/AUTHORIZATIONS:



  • Supervisors are responsible for daily timekeeping and managing their team's PTO (scheduling and approval) in Plex and performing periodic and annual evaluations of their team members.
  • Decisions for corrective action (attendance, breach of any policies, performance, misconduct)

    • Supervisors will make on-the-spot corrections for performance and attendance. Escalated corrections will be presented to management for resolution with input from the Supervisor.
    • Supervisors will escalate all misconduct and policy breaches to management.


  • Hiring/firing actions, injury investigations, medical accommodations/requests, leaves of absences, and other administrative actions not otherwise defined.

    • For professional development, Supervisors will be included in these actions or investigations.
    • Quality Manager is the final authorizer prior to GM disposition.




ESSENTIAL DUTIES / RESPONSIBILITIES:



  • Assists the Quality Manager by helping quality staff achieve company goals by communicating expectations, planning, monitoring, and evaluating job results.
  • Ensures the company's inspection processes are being followed by all inspectors.
  • Support Inspectors by answering technical questions and providing resolutions.
  • Support the company's goals by executing to the production schedule.
  • Implements cost-saving strategies and techniques.
  • Ensure inspectors work areas are maintained to appropriate standards, based on 6S methodologies.
  • Inspires and motivates employees to perform at their best through positive encouragement.
  • Interfaces with the production supervisor and/or manager to help with prioritization what rework needs to be completed to meet production schedule.
  • Coordinate training for new inspectors on processes and procedures.
  • Monitor weekly rework numbers and execute corrective actions when needed.
  • Resolve issues and disputes between Quality employees and other departments.
  • Evaluate and report the condition of Quality equipment.
  • Work with safety team to help maintain clean and safe environment for all workers.
  • Identify and lead the implementation of continuous improvement projects designed to impact product or process quality.
  • Lead and coordinate Root Cause and Corrective Action activities: gather intradepartmental team members to review nonconforming product, derive root cause(s), and document and verify the implementation of necessary corrective action(s).
  • Perform additional activities assigned by the Quality Manager.


MINIMUM QUALIFICATIONS:



  • High School Diploma or GED equivalent.
  • 2-5 years of experience with MRP/ERP systems (SAP, Plex, etc.)
  • Preferred experience in a team lead technical role
  • 2-5 years of experience working in an AS9100 Aerospace/Military Manufacturing environment.


  • Skilled in the use of measuring equipment, such as scales, calipers, and micrometers.


  • Strong attention to detail, organization, time management and communication skills.
  • Ability to learn and train other team members new processes or techniques.
  • Competence with MS Office and other computer operating systems.
  • Possesses excellent interpersonal and communication skills
  • Possesses intermediate knowledge of production planning and manufacturing processes
  • Ability to deal with complex issues in a fast-paced setting



KNOWLEDGE SKILLS ABILITIES AND OTHER CONTRIBUTIONS:



  • AS9100 or ISO9001 Business Management System.
  • AS9102 First Article Inspection (FAI) Standards.
  • J-STD-001 Solder Workmanship (including Space Addendum).
  • IPC-A-620 Wire Harness Workmanship (including Space Addendum).
  • Knowledge of wire harness manufacturing and soldering; aerospace manufacturing or relevant environment
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.


  • Leadership: able to build morale and group commitments to achieve goals and objectives; inspires and motivates others to perform well.


  • The ability to read and understand information and ideas presented in writing.
  • The ability to effectively communicate verbally and in writing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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