Sr. Logistics Specialist

Responsibilities:

• Coordinate outbound shipments to ensure timely delivery of goods
• Schedule and track domestic shipments with carriers, freight forwarders, and third-party logistics (3PL) providers
• Monitor shipment status, resolve delivery issues, and communicate updates to internal stakeholders
• Ensure compliance with transportation regulations, company policies, and customer requirements
• Maintain accurate shipment data within ERP systems
• Monitor logistics performance metrics and prepare routine operational reports
• Assist in identifying opportunities to improve transportation processes, reduce freight costs, and enhance service levels
• Communicate effectively with suppliers, carriers, customers, and internal departments to resolve transportation-related issues
• Support order fulfillment by ensuring shipping schedules and transportation requirements are met
• Assist with carrier performance monitoring, vendor relationship management, and service evaluations
• Participate in continuous improvement initiatives to streamline transportation and logistics operations

Qualifications:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field
• 3+ years of experience in logistics, transportation, shipping, freight coordination, or supply chain operations
• Strong organizational and problem-solving skills
• Proficiency in Microsoft Suite (Excel, Word, Outlook, PowerPoint)
• Experience using ERP systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, or similar platforms
• Ability to manage multiple priorities in a fast-paced environment
• Strong verbal and written communication skills
• High attention to detail and commitment to accuracy
• Customer-focused mindset with the ability to work collaboratively across departments
• Experience working with third-party logistics providers (3PLs)
• Knowledge of domestic and international shipping regulations
• Experience with freight auditing and carrier management
• Experience using Power BI, or other reporting tools a plus

Technical Skills:

• Microsoft Excel
• Microsoft Office Suite
• ERP Systems (SAP, Oracle, Microsoft Dynamics, NetSuite)
• Shipping and freight management software
• Basic reporting and data analysis tools

Key Competencies:

• Organization and planning
• Attention to detail
• Communication
• Problem-solving
• Time management
• Customer service
• Team collaboration
• Adaptability
• Process improvement
• Transportation coordination
• Vendor management

Success May be Measured by:

• On-time shipment and delivery performance
• Freight cost management
• Carrier performance
• Shipping documentation accuracy
• Customer satisfaction
• Transportation issue resolution time
• Compliance with shipping and transportation requirements