Senior Patient Accounts Manager

College of Optometry

CHARACTERISTIC DUTIES:

* Supervise financial and administrative operations and reporting with some responsibility for policy.
* Develop, recommend, and implement administrative procedures.
* Provide interpretation to faculty and staff regarding third party insurance plans.
* Train, evaluate and supervise patient accounting staff in the processing of accounts receivable for services provided in all clinical
areas of the College of Optometry.
* Supervise the collection and processing of cash, checks and credit card charges in payment of services.
* Work with the Associate Director of Clinical Operations to process refunds to patients.
* Oversee processes for submission of claims.
* Verify accuracy of information on claims.
* Approve the issuance of fee waivers for treatment and discount authorizations for employees and students.
* Assist with appropriate persons the funding for indigent patients.
* Verify treatment procedures with faculty and students to clarify billing and report requirements.
* Assist with record review for billing.
* Oversee the generation of monthly billing statements.
* Generate EHR reports to reconcile account discrepancies for both insurance and responsible accounts receivable.
* Obtain insurance authorization for patients. Counsel patients regarding payment procedures and options.
* Oversee and prepare delinquent accounts for collection and bad debt protocol.
* Review accounts for correctness in billing rates, insurance coverage and co-pays, and billing of services.
* Oversee the compilation of data and the preparation of reports submitted to the College of Optometry fiscal office and campus finance
office.
* Supervise the handling of Medicaid patients and third-party payment accounts.
* Correspond with patients as necessary to resolve billing questions as needed.
* Investigate new insurance plans.
* Apply insurance or cash payments to patient accounts.
* May be required to perform other duties as assigned.

SUPERVISION RECEIVED:
Direction is received from the Associate Dean of Clinical Operations.
SUPERVISION EXERCISED:
Administrative and functional supervision over billing staff members - Sr Patient Account Specialist and Patient Account Specialist.

40 hours/week. Monday thru Friday

A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

$60,819 to $74,453

Grade: GGS-011
University Title: SENIOR FINANCE AND ACCOUNTING MANAGER
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

* Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
* Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume
attachment to the UMSL Careers: https://www.umsl.edu/services/hrs/careers/index.htm
* Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For
questions about the application process, please

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.