LTSS Service Care Manager

Position Title: Care Manager (RN or LCSW)

Work Location: Remote - NC - Region 4, EST zone (Preferably Durham & Wake counties)

Assignment Duration: 5 months with possible conversion

Work Schedule: 8-hour day and a standard 40-hour work week. 8am-5pm EST Mon - Friday

Work Arrangement: Primarily remote with face-to-face home visits with members. Occasional in-person team meetings. Could be >50% travel

Position Summary: The day-to-day work includes developing, assessing, and coordinating holistic care management activities that support quality, cost-effective healthcare outcomes. The role may also involve creating or supporting personalized service plans for long-term care members and educating members, families, and caregivers about available services and benefits.

Background & Context: This role offers the opportunity to make a direct impact on members with complex medical needs by helping ensure they receive thoughtful, coordinated, and effective care. The team has a collaborative, supportive environment focused on quality care management, strong coordination, and positive outcomes. The position provides valuable experience in member care planning and long-term care coordination, including developing service plans, connecting members with providers and community resources, and supporting long-term care needs across the continuum.

Key Responsibilities:

• Developing, assessing, and coordinating holistic care management activities that support quality, cost-effective healthcare outcomes
• Creating or supporting personalized service plans for long-term care members
• Educating members, families, and caregivers about available services and benefits
• Regular coordination and communication within a collaborative team environment
• Face-to-face home visits with members