Carilion Clinic Senior Director - Family Medicine

The Senior Director, Carilion Clinic

• Provides strategic leadership and oversight for multiple departments, programs, or service lines.

• Oversees the delivery of patient care through subordinate directors, managers, and clinical leaders, ensuring quality, safety, operational effectiveness, and efficient utilization of resources.

• Establishes operational goals, objectives, budgets, and performance metrics aligned with organizational priorities.

• Develops and implements strategic plans to support growth, service expansion, operational excellence, and patient-centered care.

• Oversees fiscal management activities including budget development, implementation, monitoring, and resource allocation.

• Leads performance improvement initiatives utilizing data-driven decision making and project management methodologies.

• Ensures compliance with applicable federal, state, regulatory, licensure, accreditation, and organizational requirements.

• Collaborates with physicians, clinical leaders, and internal and external stakeholders to improve quality, patient safety, operational efficiency, and patient experience.

• Monitors patient care outcomes, quality metrics, patient safety indicators, and service standards, implementing improvement strategies as needed.

• Ensures appropriate staffing models, workforce planning, and resource allocation to meet patient care needs and organizational objectives.

• Directs the development, implementation, and evaluation of policies, procedures, and operational standards.

• Oversees staffing, recruitment, retention, succession planning, and professional development activities in partnership with Human Resources.

• Coaches, mentors, and develops leaders and staff to promote engagement, accountability, and high performance.

• Leads organizational initiatives involving process improvement, technology optimization, digital transformation, and service delivery enhancements.

• Ensures effective communication, collaboration, and coordination across departments and service lines.

• Represents the organization within the healthcare community, professional organizations, and external partnerships.

• Identifies opportunities for growth, innovation, and market expansion to support organizational objectives.

• Facilitates the implementation of new programs, services, technologies, and strategic initiatives.

• Promotes a culture of quality, safety, service excellence, continuous improvement, and accountability.

Education: Master's degree or 6 years of relevant experience can be accepted in lieu of degree.

If the area(s) of responsibility include supervising RNs, a master's degree is required and a bachelors nursing degree (BSN) is required for Magnet compliance pending the area is within the Magnet scope.

Experience: Minimum of 6 years of experience in management, preferably health care environment, demonstrating increased and/or diversified responsibility for related services. Advanced leadership, planning and organizational skills managing multiple and potentially large, complex departments and has directed successful completion of initiatives and achievement of fiscal goals.

Licensure, certification, and/or registration: As required by area of assignment.

Minimum qualifications: Demonstrated leadership, strategic planning, financial management, project management, performance improvement, communication, and relationship-building skills. Ability to lead organizational change, manage competing priorities, and collaborate effectively with physicians, leaders, staff, and external stakeholders.

Compensation Range:

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

Recruiter Email:

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

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