Warehouse Technician

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

As a Warehouse Technician you'll provide quality service to our internal customers while supporting customer-focused activities and company projects and coordinating inbound and outbound shipments accurately and free from damage. This position will additionally maintain inventory and ensure accuracy in applicable tracking systems. Handles work orders and works with customers to ensure applicable receipt and stocking of CPE (Customer Premise Equipment installation, maintenance, and construction materials.

Schedule:Monday-Friday 8am-5pm CT (40 hrs a week)

The individual selected for this position will be required to reside within a 60-minute driving distance from the Delavan, Wisconsin warehouse located at: 120 S Wright St., Delavan, WI 53593.

This position can be hired at either a Warehouse Technician (#2026-29823) or a Senior Warehouse Technician (#2026-29829) level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for.

Service

Gather items or materials requested by customers for issue or assembles Bills of Materials (BOM) required for specific projects.

• Package orders, shipments, or BOM's to protect materials from damage during transit.

• Ship materials to vendors, repair facilities, or customers.

• Deliver customer orders or materials to various departments and locations.

• Test equipment for proper function and schedule repairs of damaged, broken, or defective equipment.

Inventory

• Safeguard and tracks inventory items to ensure accurate accountability.

• Identify and sort materials, mark, and label inventory items prior to storage or distribution.

• Store or put inventory items away in assigned storage locations.

• May also ensure that all new CPE equipment is loaded correctly into the inventory management systems within 48 hours of receipt, including unpacking, labeling, and repacking before adding to inventory.

• Track and maintain inventory, including purchasing, receiving, stocking, and tracking regulated and non-regulated equipment and materials. Loading and unload shipments.

Receiving

• Take possession of products or materials to place them into inventory or distribute them for immediate use. Receiving duties include: unloading inbound shipments from delivery trucks, inspection of shipments for any visible damage, material counts and coordination with packing slips, and documentation to verify item number, description and quantity, and/or damage to shipment, documentation of shipments and/or discrepancies and reports findings to management.

• Tag and file documents indicating receipt.

Operate and Maintain Equipment

• Operate and maintain department equipment, including forklifts, hand trucks and carts, weighing materials, stenciling equipment, barcode scanners, and computers.

• Perform operator inspections and maintenance as required by equipment manuals and/or company policies.

• Operate all equipment in a safe and efficient manner following prescribed work methods.

• Assign or issue CPE to technicians for each work order.

• Work with technicians, coordinators, and contractors on local recoveries. Issue CPE, as well as hard line and construction supplies and equipment with coordinated shipment.

Record Keeping

• Maintain records, documentation, and files critical to business and financial operations, including filing, archiving, retrieving records and disposing of files or records in compliance with company policies.

• Work with Finance to maintain accurate and appropriate inventory levels.

• Arrange for disposal or recycling of equipment.

Safety & Security: Perform all actions in compliance with all organizational safety, housekeeping, and security policies (Federal OSHA, DOT, and Company Safety policies and regulations).

Materials: Gather materials and assemble kits as well as weigh/count, label, and store kits.

Required Job Qualifications

• 2+ years' experience in warehousing or distribution center operations -OR- current military service, or prior military service with honorable discharge.

• 1+ years' using Microsoft Office applications (Word, Excel, and Outlook).

• 1+ years' experience operating material handling equipment (forklifts, pallet lifters, and rigging equipment).

• 1+ years of experience using a Warehousing, Inventory, ERP Management Systems (Great Plains, SAP, Navision, MRP or similar) system.

• Must have and maintain a valid driver's license, insurance, and have access to reliable transportation.

Other Qualifications

• Must possess, or have the ability to gain, a Forklift Certification.

• Must possess, or have the ability to gain, a Box Truck Certification.

• Experienced at performing regular warehouse stocking, counting, picking and sorting requirements.

• Ability to interact with customers, vendors and co-workers in a friendly and professional manner.

• Ability to communicate effectively both verbally and in writing; develops and maintains two-way communications; keeps other departments informed of developments affecting their functions.

• Ability to multi-task and respond to changing priorities; excels at cutting through confusion and turning chaos into order.

• Strong organizational skills with an attention to detail.

• Possesses mathematical skills.

• Possess technical skills.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.