Director of Pharmacy Operations

We're looking for an experienced and forward-thinking Director of Pharmacy Operations to lead our pharmacy division and help shape what's next. This highly visible leadership role combines pharmacy operations, strategic growth, financial performance, compliance, team development, and exceptional guest care. From identifying new growth opportunities to developing strong pharmacy leaders, you'll have the opportunity to make a meaningful impact across our organization.

What You'll Do

As our Director of Pharmacy Operations, you'll provide strategic and operational leadership across the pharmacy division while developing teams, strengthening performance, and ensuring our pharmacies continue to deliver safe, compliant, and remarkable service.

You'll:

• Lead and inspire pharmacy leadership teams, including Pharmacy District Managers and pharmacy office staff, creating a culture of accountability, collaboration, development, and results.
• Shape the future of our pharmacy business by leading short- and long-term growth strategies, including pharmacy acquisitions, clinical services, 340B contract pharmacy relationships, and long-term care opportunities.
• Own pharmacy financial performance, partnering with leaders to drive sales, gross margin, profitability, labor, inventory, budgeting, forecasting, and other key business objectives.
• Champion operational excellence by identifying opportunities to improve processes, technology, training, efficiency, and overall pharmacy performance.
• Lead pharmacy compliance and risk management, ensuring operations meet applicable federal and state requirements and maintaining programs related to HIPAA, Medicare accreditation, Fraud, Waste & Abuse, DEA requirements, prescription monitoring, and other pharmacy regulations.
• Build strong partnerships across the business, collaborating with Finance, HR, IT/IS, Marketing, vendors, and other teams to achieve pharmacy and company goals.
• Elevate the guest experience by ensuring our pharmacy teams are friendly, knowledgeable, efficient, and committed to helping patients get the most from their pharmacy experience.
• Develop and retain great pharmacy talent, creating an environment where highly skilled pharmacy professionals can grow, contribute, and enjoy the work they do.
• Serve as the organization's Compliance Officer for pharmacy-related compliance, rules, and regulatory needs and stay current on evolving pharmacy systems, technology, policies, and industry standards.

Why You'll Love This Role

This isn't simply about overseeing pharmacy operations; it's an opportunity to influence the direction and success of an entire division.You'll have the ability to lead strategy, develop talented teams, improve how we operate, and identify new opportunities for growth. And because Coborn's is employee-owned, you'll be doing it alongside fellow employee owners who have a shared interest in building a stronger company and serving our communities well.

What's In It For Me?

Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace-one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures.

Please find a list of many of our exciting benefits below:

• Medical & Dental insurance with Health Savings Account (HSA), Flexible Spending Account (FSA) options
• Employee Stock Ownership Program (ESOP) - yes, we're employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
• 401(k) plan options - we also match up to 20% of the first 5% contributed
• Competitive Paid Time Off (PTO/Vacation)
• 10% employee discount on grocery items, with additional franchise-specific discounts available at company-owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations.
• Additional Voluntary Benefits - such as vision, accident and critical illness insurances
• Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance,
• Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit!
• Paid Military Leave
• Employee recognition programs with monetary rewards, including in-store vouchers, years of service, and employee of the month
• Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in living a life of wellbeing!
• Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
• Access to a national discount marketplace for travel, electronics, auto/home insurance, entertainment and more!
• Tools, resources and opportunities for career growth and development
• Education benefits including tuition discount and scholarship programs

What You'll Bring

We're looking for an experienced pharmacy leader who understands both the clinical and business sides of pharmacy operations and knows how to turn strategy into results.

Education & Experience

• B.S. in Pharmacy and/or PharmD from an accredited College of Pharmacy.
• Minimum of 7 years of pharmacy management experience at the District Manager level or above.
• Multi-store pharmacy management experience.
• Strong understanding of Medicare, Medicaid, commercial billing, and related compliance requirements.
• Extensive knowledge of state and federal pharmacy laws, regulations, pharmaceutical service requirements, and dispensing requirements.
• Proven leadership skills and strong business acumen.

Licensure & Other Requirements

• Must be a licensed Pharmacist in the State of Minnesota.
• Current state driver's license and valid insurance with the ability to travel to business locations as needed.
• Active immunization and CPR certifications are preferred.
• Ability to travel locally and regionally; the job description identifies travel of up to 50%.

We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities, are encouraged to apply.

Are you friendly, dependable, and passionate about working with people? At Coborn's, Inc., we love serving our guests, supporting our communities, and helping our team members grow their careers. If you're looking for a place where you can build a future while making a positive impact every day, we'd love to talk to you about joining our team!

Coborn's, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. Our family of grocery stores includes Coborn's, Cash Wise Foods, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, Sullivan's Foods, and Kessler's. We offer our guests an elevated shopping experience-both in-store and online-focused on freshness, value, and convenience. Guided by our company vision to inspire happiness, healthy living, and simplicity, this principle has fueled our growth for more than 100 years and is at the heart of everything we do.

Coborn's, Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor, Andy's Liquor, and Captain Jack's brands. In addition, we operate fuel kiosks and convenience store locations under the Little Dukes and Coborn's Express names. Many of our grocery stores also feature full-service pharmacies to support the health and wellness of our guests. We manage a variety of other retail businesses in markets where the fit is right, including Ace Hardware, Country Floral Gifts & Greenhouse, Caribou Coffee, Dunn Brothers Coffee, Erbert and Gerbert's, Godfather's Pizza, and Pet Supplies Plus. To support our diverse retail operations, we operate our own central bakery, fresh foods commissary, and grocery warehouse and distribution center.