Analyst, Customer Service Cosmetics Walls

Job Title: Analyst, Customer Service Cosmetics Walls

Division: Consumer Products Division

Location: 10 Hudson Yards, NY, NY

Reports To: Director, CPD Shopper Experience Service & Technology

Who We Are:

For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oreal Consumers Products, our mission is to democratize the best of beauty, and for us, beauty has to be sustainable. Our division holds the world's #1 beauty brand with L'Oreal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, as well as NYX Professional Makeup.

What You Will Learn:

The Analyst, Customer Service manages end-to-end order processing, scheduling, and fulfillment operations for all of CPD's cosmetics brands. This responsibility stretches across all national retailer accounts and across multiple channels. This role serves as the primary operational link between internal account teams, field partners, and third-party fixture and print vendors to ensure accurate order execution and adherence to service levels. They also maintain data integrity, oversee financial reconciliations, and drive continuous system and process troubleshooting.

What We Are Looking For:

Required Qualifications:

Preferred Qualifications:

As an integral part of our culture at L'Oreal, wellness is at our core. We not only offer a generous Benefits Package(Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oreal products as well as VIP Access to L'Oreal's Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

Salary Range: $71,300-$91,800 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)

Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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