Shipping and Receiving Gatekeeper

Job Title: Shipping and Receiving Clerk

Location: High Point, NC

Job Type: On-Site

Reporting to: Production Supervisor

Director Reports: None

Company Overview:

FXI is a leading producer of foam innovation in Bedding, Furniture, Industrial, Home & Office, Healthcare, and Transportation markets. We have made it our mission to provide tailored solutions that delight our customers and consumers. With our corporate headquarters, high-tech research and development facility, and multiple manufacturing locations in North America, FXI has built a culture of innovation and achievement that is recognized by customers, suppliers and peers. Our products include finished goods, sub-assemblies, services, and raw materials for OEMs, fabricators, and retailers. You will find FXI's foam innovations inside, around, and under yourself in countless applications. Everywhere foam goes, FXI's innovations lead the way! Won't you join us?

Site Overview:

Our High Point, North Carolina facility is a non union manufacturing plant with approximately 55 employees. The site specializes in producing polyurethane foam and other foam products. As a key location within FXI's manufacturing network, the High Point plant is known for its strong focus on quality, safety, and operational excellence. Team members work in a collaborative, supportive environment where continuous improvement and innovation play a central role.

Job Overview:

The Shipping Clerk is responsible for preparing, processing, and coordinating outgoing shipments while ensuring accuracy, timeliness, and compliance with company procedures. This position works closely with production, warehouse, customer service, and transportation providers to ensure customer orders are shipped correctly and on schedule. In a foam manufacturing environment, the Shipping Clerk verifies product quantities, packaging requirements, and shipping documentation to support efficient distribution operations.

Key Responsibilities:

• Process and prepare shipping documents including bills of lading, packing lists, labels, and manifests.
• Verify customer orders, product quantities, and shipment details before release.
• Coordinate outbound shipments with carriers, drivers, and warehouse personnel.
• Schedule pickups and deliveries with transportation providers.
• Maintain accurate shipping records in ERP, WMS, or inventory management systems.
• Generate shipping labels and ensure proper product identification.
• Communicate shipment status and potential delays to supervisors and customer service personnel.
• Track shipments and provide updates as requested.
• Verify that products are packaged according to customer and company requirements.
• Assist with inventory transactions and cycle count activities as needed.
• Resolve shipping discrepancies, shortages, damaged shipments, and documentation issues.
• Ensure compliance with company safety standards and shipping regulations.
• Maintain organized shipping files and records.
• Support continuous improvement initiatives within the shipping department.
• Perform other duties as assigned.

Skills / Qualifications:

• High school diploma or GED required.
• One to three years of shipping, receiving, logistics, warehouse, or manufacturing experience preferred.
• Experience with ERP, shipping software, or warehouse management systems preferred.
• Manufacturing experience, particularly in the foam industry, is a plus.
• Knowledge of shipping and receiving procedures and documentation.
• Familiarity with bills of lading, packing slips, and freight carriers.
• Strong computer skills, including Microsoft Office applications.
• Excellent attention to detail and organizational skills.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Problem-solving and customer service skills.
• Basic mathematical and data entry skills.
• Ability to work effectively both independently and as part of a team.

Total Rewards:

We offer a competitive salary and a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Basic and optional life insurance
• Short and longterm disability coverage
• 401(k) plan with company match
• Tuition assistance
• Flexible spending accounts

Our Commitment to a Diverse Workforce:

FXI is an Equal Opportunity Employer. FXI does not discriminate in employment matters based on race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or based on any individual's membership in any group or class protected by applicable federal, state, or local laws. We support workplace diversity. We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

FXI is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at FXI via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of FXI. No fee will be paid in the event the candidate is hired by FXI as a result of the referral or through other means.