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Operations Consultant - II (USD)

Spectraforce Technologies
United States, North Carolina, Raleigh
500 West Peace Street (Show on map)
Aug 12, 2026
Job Title: Mortgage Loan Processor

Duration: 6 months assignment possible extension

Location: Remote, HO-51 Madison Avenue, Manhattan, NY 10010

Hours: 37.5-hour work week; 8:30 AM - 5:00 PM EST; Monday - Friday

Note:


  • Full time Remote: Please submit candidates in the NY and NJ area, who can come into the home office if requested, possibly once a quarter.
  • Interview: 2 virtual interviews; 1st with Hiring Manager, 2nd interview with Manager.


Job description:
Position Summary
The real estate investment management division of Client, is seeking an experienced Senior Associate, Mortgage Loan Servicing to support a commercial mortgage loan portfolio. This role is ideal for a self-motivated professional with strong loan servicing, accounting, reporting, and analytical skills who can contribute immediately with minimal training.
The successful candidate will operate in a high-volume, deadline-driven environment, managing time-sensitive transactions, servicing activities, financial reporting, and operational requests. This position requires strong attention to detail, exceptional organizational skills, and the ability to effectively manage both routine and complex assignments.
Must-Have Qualifications


  • Recent experience (within the last 3-5 years) using SS&C Precision LM (PLM).
  • Experience within the insurance, mortgage investment, or commercial real estate lending industry.
  • Commercial mortgage loan servicing experience.
  • Ability to work independently with minimal supervision and training.
  • Strong Excel skills.
  • Ability to manage multiple priorities and pivot quickly between tasks.
  • Experience supporting operational and reporting functions.




Preferred Technical Skills


  • SQL query development and report writing.
  • Qlik Sense.
  • Crystal Reports.
  • Business Objects.
  • Microsoft SQL Server technologies.




Key Responsibilities

Loan Servicing & Operations


  • Service and administer a portfolio of commercial mortgage loans.
  • Research and process loan transactions, payments, collections, disbursements, acquisitions, dispositions, adjustments, and related accounting entries.
  • Prepare and review escrow analyses, amortization schedules, payment histories, billing requests, payoff statements, and adjustable-rate settings.
  • Communicate effectively with borrowers, servicers, internal business partners, and external stakeholders.
  • Ensure transactions are completed accurately and in accordance with company policies, procedures, and controls.


Financial Reporting & Accounting

  • Record and reconcile mortgage loan accounting transactions.
  • Support financial, investment, statutory (STAT), and tax reporting requirements.
  • Prepare, analyze, organize, and review operational and financial reports.
  • Maintain clear and accurate supporting documentation and workpapers.
  • Respond to ad hoc inquiries and reporting requests.


Reporting & Technical Support

  • Develop, maintain, and improve operational and management reporting.
  • Create and analyze reports using available reporting tools and databases.
  • Develop SQL queries and support reporting enhancements, where applicable.
  • Assist with technology initiatives, system upgrades, testing, and implementation projects.
  • Identify opportunities to improve processes, reporting, and operational efficiency.


Qualifications

  • Bachelor's degree in Accounting, Finance, Business, Computer Science, or a related field preferred.
  • Minimum of 3 years of commercial mortgage loan servicing experience.
  • Experience with construction loans is a plus.
  • Strong understanding of commercial mortgage loan operations and accounting.
  • High proficiency in Microsoft Excel.
  • Knowledge of Precision LM (PLM) required.
  • Familiarity with Qlik Sense, Crystal Reports, Business Objects, and SQL reporting tools is preferred.


Required Competencies

  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to manage high-volume workloads and time-sensitive deadlines.
  • Strong organizational and multitasking abilities.
  • Ability to work both independently and collaboratively in a team environment.
  • High degree of accountability, accuracy, and attention to detail.
  • Self-starter with strong initiative and willingness to learn.
  • Ability to identify issues, analyze root causes, and recommend solutions.


Deal Breaker

  • Candidates must have recent hands-on experience within the last 3-5 years using SS&C Precision LM (PLM). Candidates with outdated experience requiring significant retraining will not be considered.


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