Coordinator Clerical, Radiology Support Services

Job Title: Coordinator Clerical

Location: Jersey City Medical Center

Department Name: Radiology Support Services

Req #: 0000260981

Status: Hourly

Shift: Day

Pay Range: $23.98 - $29.12 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Coordinator Clerical provides administrative, scheduling, and operational support for the Radiology Department. The position is responsible for managing patient scheduling activities, monitoring EPIC work queues, coordinating workflow among inpatient units, the Emergency Department, Interventional Radiology, outpatient services, and radiology modalities, while supporting departmental quality, turnaround time (TAT), and customer service goals.

As Coordinator Clerical, a typical day might include the following:

• Demonstrating excellent customer service in communications with patients, visitors, families, physicians and staff
• Verifying prescription, confirming pre-op lab readiness
• Securing missing documentations and completing demographic data collection
• Monitoring imaging work queues, InBasket messages to optimize patient through out and meet the turnaround time metrics
• Printing scripts and managing oral contrast distribution
• Coordinating daily assignments directly with Radiology and Fluoroscopy teams
• Processing incoming calls/outgoing medical records and releasing them according to protocols
• Monitoring supply inventory to ensure necessary restoking and communicating operational concerns to supervisors

The Coordinator Clerical role might be for you if:

• You communicate clearly and compassionately with patients, families and healthcare professionals
• You take pride in providing outstanding customer service and compassionate support
• You are comfortable using computers and learning electronic health record systems
• You stay organized and can effectively manage multiple priorities
• You respond in timely manner to all office and schedule inquiries
• You work collaboratively with team members
• You are comfortable using electronic medical systems, including EPIC

To be considered for this opportunity, you must have a High School diploma and equivalent. Preferably with a minimum of one (1) year prior radiology/medical in health care experience. Knowledgeable with Microsoft Office and proficient computer skills. Familiarity with office equipment such as copiers and fax machines. Must demonstrate willingness to learn. Position is from 7:00am-3:00pm or 8:00am-4:00pm, Monday-Friday.