Overview
Salary: $30.21-33.57 Hourly
Partnering with Aquent, a premier global retailer renowned for its personal care, home fragrance, and gifting products is seeking a dynamic professional to elevate its loyalty marketing operations. This is an incredible opportunity to bring your organizational talents to a collaborative, fast-paced team where your work will directly shape the seasonal promotions and exclusive experiences that delight millions of loyal customers daily. The Opportunity In this vital role, you will be the driving force behind the seamless execution of loyalty offers, seasonal events, and member-exclusive promotions across multiple channels. By keeping cross-functional teams aligned and projects on track, you will ensure a flawless customer experience. If you thrive on managing moving pieces, coordinating workflows, and seeing your collaborative efforts come to life in the retail market, this role offers the perfect stage for your career to grow. Key Responsibilities
- Support the end-to-end execution of loyalty offers, events, and member-exclusive promotions across diverse channels.
- Maintain and update critical seasonal trackers, event briefs, line plans, and working documents to keep timelines and promotional details perfectly accurate.
- Submit, track, and manage Jira requests for loyalty promotions, partnering closely with CRM, offer-code, and Commerce Operations teams.
- Manage loyalty project inputs within Workfront, overseeing priorities, timelines, supporting materials, and creative review milestones.
- Ensure absolute consistency of offer details, dates, and requirements across all trackers, briefs, Jira, and Workfront.
- Coordinate with cross-functional partners to track deliverables, communicate key updates, and ensure the timely execution of promotional initiatives.
What You Bring
- 2 to 3 years of experience in marketing operations, project coordination, campaign operations, or a related operational role.
- Exceptional organizational and project management skills, with a proven ability to balance multiple priorities and meet tight deadlines.
- Meticulous attention to detail, especially when managing promotional details, timelines, and project documentation.
- Strong written and verbal communication skills, including experience developing presentations and communicating project updates to diverse teams.
- A proactive, collaborative approach and a natural ability to build effective relationships with cross-functional partners.
- Critical thinking and problem-solving skills, with the agility to adjust priorities as business needs evolve.
- Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Outlook.
Bonus Points
- Experience using Workfront to manage project workflows, timelines, and creative approvals.
- Familiarity with Jira for submitting and tracking project requests.
- Experience supporting loyalty programs, promotional campaigns, CRM operations, or retail marketing initiatives.
- A professional background in beauty, consumer goods, fashion, or retail.
- Experience with presentation development and visual storytelling.
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