Field Application Specialist

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies, from compressors to precision handling of liquids, gases, and powders, to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more.

ILC Dover
, an Ingersoll Rand business, is a global leader in pharmaceutical and biopharmaceutical containment, powder handling, and single-use solutions. Our innovative technologies help customers improve safety, quality, and productivity across the pharmaceutical manufacturing lifecycle.

Learn more at irco.com
and join us to own your future.

Field Application Specialist

Location:
Remote, North America (25-50% Travel)

Job Overview

The Field Application Specialist
serves as a technical expert and trusted advisor supporting pharmaceutical and biopharmaceutical customers throughout the sales and implementation lifecycle. This role partners closely with Regional Sales Managers and cross-functional teams to develop containment, powder handling, and mixing solutions while providing technical leadership, customer training, and post-installation support.

Responsibilities

• Partner with Regional Sales Managers and cross-functional teams to develop optimized containment and process solutions for pharmaceutical and biopharmaceutical customers.
• Conduct customer workflow assessments, feasibility studies, and process evaluations to identify opportunities for operational improvements and ROI.
• Deliver technical presentations, product demonstrations, and value-based solution recommendations.
• Support customer technical discussions throughout the sales process, including proposal review and solution validation.
• Facilitate technical handoffs to project engineering teams and support FAT, SAT, IQ, and OQ activities.
• Train customer personnel on system operation, maintenance, and safety protocols while providing troubleshooting support as needed.
• Build and maintain strong customer relationships to drive satisfaction, retention, and future business opportunities.
• Represent ILC Dover at industry conferences, trade shows, and customer events while supporting market development initiatives.

Requirements

• Associate degree in Mechanical Technology, Engineering Technology, Life Sciences, or a related technical discipline.
• Minimum 5 years of experience in pharmaceutical, biopharmaceutical, or related process manufacturing environments.
• Experience with powder handling systems, containment technologies, pharmaceutical processing equipment, or related applications.
• Working knowledge of SolidWorks and engineering documentation systems.
• Understanding of GMP manufacturing environments and containment performance requirements.
• Experience conducting technical consultations, presentations, and customer-facing engagements.
• Strong communication, troubleshooting, and problem-solving skills.
• Proficiency with Salesforce CRM, Microsoft Office Suite, and business systems.

Core Competencies

• Technical Consulting and Solution Development
• Customer Relationship Management
• Process Improvement and Problem Solving
• Collaboration and Cross-Functional Partnership
• Presentation and Communication Skills
• Project Execution and Customer Support

Preferences

• Bachelor's degree in Mechanical Engineering, Chemical Engineering, Pharmaceutical Engineering, Biotechnology, Automation Engineering, or a related field.
• 10+ years of pharmaceutical or biopharmaceutical industry experience supporting lab-to-production scale operations.
• Experience with HPAPI containment systems, powder handling technologies, mixing systems, and single-use processing solutions.
• Knowledge of SMEPAC testing, NFPA standards, and pharmaceutical containment validation requirements.
• Experience working with CDMOs, CMOs, A&E firms, and large pharmaceutical manufacturers.
• Familiarity with Allen-Bradley and Siemens PLC platforms and industrial automation systems.
• Professional Engineer (PE) certification.
• Spanish and/or Portuguese language proficiency.

Travel & Work Arrangements/Requirements

• Remote-based position within North America.
• Travel required approximately 25-50%
  of the time.
• Frequent customer site visits, training activities, FAT/SAT support, and participation in industry events are expected.

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership, taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better.

Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE: IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com
.

Equal Opportunity Employer

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.