Medical Office Assistant I

ChristianaCare's Center for Medical Genomics in Newark, DE is looking for a detail-oriented, adaptable, and highly organized part-timeMedical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment.

Join ChristianaCare's Genetic Counseling team, where we help patients and families navigate important health decisions through personalized risk assessment, education, and support. As an Office Assistant, you will play a vital role in creating a positive patient experience by providing administrative support, coordinating appointments, maintaining accurate records, and serving as a welcoming first point of contact. This position offers the opportunity to support a team dedicated to helping patients better understand their health, family history, and treatment options through genetic consultation and testing.

This position serves as a key point of contact for patients and contributes to the smooth coordination of scheduling, communication, and administrative support within a multidisciplinary healthcare environment.

Genetic Counseling and Risk Assessment | ChristianaCare

Work Schedule:

• Mondays - Fridays: 8:00am - 4:30pm

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage:
  Comprehensive firstday coverage, including medical, dental, vision, and life insurance.Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.Enjoy low deductibles, plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence
  We're here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being
  Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities:
The Medical Office Assistant I manages patient interactions, scheduling, records, referrals, insurance verification, and payments, including day-end reconciliation. They handle inventory, coordinate testing and appointments, support administrative tasks, ensure safety compliance, and maintain professionalism while performing other related duties as needed.

Position Qualifications:

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Why ChristianaCare
Are you passionate about making a difference in people's lives? As a Medical Office Assistant I, you'll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job-it's an opportunity to be part of a mission-driven team dedicated to excellent service and care.

When we lead with love, excellence is inevitable.
#LI-EH1

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/