Mgr,Administrative Opns

The University of New Mexico's (UNM) Office for Academic Personnel (OAP) seeks a collaborative, service-oriented manager to lead academic human resources operations supporting faculty and graduate assistantship holders across UNM's main and branch campuses.

Reporting to the Senior Vice Provost, OAP provides guidance and support to academic leaders, administrators, faculty, and graduate assistantship holders on academic employment matters. The office works closely with the Provost and the Provost's Leadership team, school/college deans, branch campus deans and chancellors, Academic Operations Officers, and HR staff, and labor relations partners to resolve complex issues and provide timely, accurate, and consistent support to the University.

The manager leads a team of human resources and support professionals, establishes clear priorities and supports staff development and accountability. The position supports consultative guidance on academic employment contracts, personnel policies and procedures, and operational processes. Success in this role requires sound judgment, discretion, strong working relationships, and a commitment to responsive service and continuous improvement.

Duties and responsibilities will include, but are not limited to, the following:

• Oversees the functions of the Office for Academic Personnel (OAP) for academic personnel for main and branch campuses to ensure compliance with university, local, state, and federal policies and regulations as well as collective bargaining agreements in collaboration with the Labor Relations Officer
• Supervises and develop OAP staff through hiring recommendation, performance evaluations, training, work allocation, and problem resolution
• Collaborates with the SVP and Labor Relations Officer to develop and implement processes that are aligned with local, state, and federal employment regulations
• Provides clear and consistent guidance and policy interpretation to administrators, school/college and department staff, faculty, and graduate assistantship holders on matters pertaining to academic personnel
• Facilitates and maintains effective communication with campus partners to inform the University community of relevant policies and procedures and to receive feedback from the University community to inform OAP of process improvements
• Responds to inquiries and independently investigates and resolves problems related to academic personnel
• Coordinates and manages data collection and analysis systems to monitor personnel actions, processing efficiency, and ensure data accuracy
• Provides excellent customer service and effectively monitors personnel systems and applications to ensure efficient completion of academic personnel actions
• Assists with the development and implementation of standard operating procedures to support academic personnel actions
• Recommends and implements process improvements to enhance transparency and accuracy of personnel processes and information

See the Position Description for additional information.

Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Advanced degree in Human Resources or Business Management
• Human resources experience in a university setting
• Experience supervising HR professionals
• Exceptional verbal and written communication skills
• Strong organization skills and sound judgement in prioritizing projects and workflow
• Excellent analytical and problem-solving skills
• Ability to create clear, concise, and comprehensive reports
• Ability to exercise tact and diplomacy in dealing with sensitive, complex, and confidential human resources issues
• Knowledge of and ability to interpret University Policies (UAP), and the UNM Faculty Handbook
• Ability to manage concurrent tasks/projects, meet established timelines, and work efficiently to maintain mission critical goals
• Demonstrated ability to build collaborative relationships and establish positive, productive rapport at all levels of the organization
• Demonstrated experience with Human Resources Information Systems (HRIS), and other technical platforms
• Advanced knowledge of MS Office Suite and Banner
• Ability to work in a fast paced and multi-faceted environment
• Current HRCI, SHRM, or other HR Certification

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

A complete application will consist of:
- A current resume,
- cover letter, expressing interest in the position,
- a list of 3-5 professional references

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.