Operating Room Liaison Lead

Serves as the primary liaison between the Operating Room (OR) and Sterile Processing Department

(SPD), providing leadership, coordination, and oversight to ensure instrument readiness, case efficiency,

and seamless communication across departments. Leads daily operations related to surgical instruments

flow, proactively identifying and resolving barriers that may impact case progression or patient care.

Oversees and drives process improvement initiatives, ensuring alignment with organizational goals,

regulatory standards, and contractual obligations. Acts as a subject matter expert and resource for both

OR and SPD teams, fostering a collaborative, service-oriented environment focused on patient safety

and operational excellence. Promotes a culture of accountability, continuous improvement, and high

reliability. Provides directions to ORL's I, II and III on workflow to maintain efficient daily operations.

Hours: 7:00 AM - 3:30 PM

Leadership, Assessment & Operational Oversight

• Analyze and interpret monthly KPI data and produce quarterly reports to evaluate service delivery, operational performance,
• and compliance with contractual agreements. Utilize data-driven insights to identify trends, escalate risks, and implement
• proactive solutions that improve efficiency, reduce delays, and enhance patient safety
• Serve as a subject matter expert and key resource for OR and SPD teams, promoting collaboration, accountability, and a culture of continuous improvement

Process Improvement & Quality Initiatives

• Demonstrate advanced understanding of OR and SPD workflows to lead and support process improvement initiatives.
• Develop, implement, and sustain process improvement plans based on KPI analysis, audit findings, and operational needs
• Collaborate with OR and SPD leadership on preference card creation, standardization, and ongoing management to ensure accuracy and efficiency of surgical case preparation

Project Leadership & Implementation

• Lead and support tray optimization and rationalization initiatives (e.g., OpFlow, SPM, or similar programs), ensuring measurable improvements in efficiency and cost-effectiveness
• Monitor project outcomes, communicate progress to stakeholders, and ensure sustainability of implemented changes

Team Leadership, Training & Engagement

• Provides direction to Operating Room Liaison I and II on workflow to maintain efficient daily operations, including directing and communicating department workflow and Operating Room Liaison work assignments.
• Assists Sterile Processing Supervisor with ensuring proper operational procedures are followed and completes required documentation/reporting.

Monitoring, Audits & Performance Management

• Ensure accurate and timely documentation for inventory, equipment requests, instrument tracking, and compliance requirements
• Monitor and assign navigator responsibilities to ensure coverage and accountability

• Vocational/Technical certification and 5+ years of O.R., SPD, or Perioperative work experience or High School Diploma and 7+ years of O.R., SPD, or Perioperative work experience is required.
• Must have, or obtain, an SPD certification through CBSPD or HSPA within 12 months of hire and one other additional certification. Certification(s) must be maintained per renewal schedule.
• Requires thorough working knowledge of Microsoft Office applications and is capable of learning software programs and/or hardware as required. Requires Smart Phone knowledge.
• Able to fulfil all job requirements of an Operating Room Liaison I and Operating Room Liaison II.
• Satisfactory performance, validation of skill level and ability to lead others in daily tasks and workflow required. Productivity, quality and attendance must meet company standards