Service Ambassador - Per Diem - Varied Shifts - Chula Vista

This is a per diem/casual, non-benefitted position located at Scripps Mercy Hospital San Diego in Chula Vista. The position has a varied schedule with 8-hour shifts based on department needs, including PTO coverage, call-outs, and other staffing needs. Candidates must be flexible to work different shifts, including evenings, weekends, and holidays.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker's Healthcare ranked Scripps Health on its 2026 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

Why Scripps Mercy Chula Vista?

• Collaborative team that supports one another across different areas of the hospital
• Ambassadors help welcome patients and visitors
• Focus on making guests feel comfortable and ensuring they receive needed assistance
• Opportunity to positively impact each person's experience from the moment they enter the hospital
• Meaningful role within a team dedicated to making a difference

Join a caring team supporting Scripps Mercy Hospital Chula Vista as a Service Ambassador in the Access/ED department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following:

• Ensuring hospital guests are properly greeted and directed to the correct area
• Performing a variety of clerical functions
• Greet and assist patients and visitors in a friendly and professional manner
• Provide directions, answer questions, and help patients and visitors find the assistance they need
• Work closely with other departments to provide a positive experience for our patients and visitors

Required Qualifications:

• Must have effective oral and written communication skills
• Proficiency in operating general office equipment
• Skills in establishing priorities to effectively handle a variety of duties without loss of efficiency or composure
• General clerical skills
• High school graduate or equivalent preferred

Preferred Qualifications:

• Previous customer service experience, preferably working directly with the public
• Strong communication and interpersonal skills
• Ability to multitask and remain professional in a busy environment
• Healthcare experience is a plus but not required