Program/Project Manager 5

The Office of Digital Transformation at Lam Research creates next-generation business processes and speeds up technology adoption across the company. Working with Global Products & Operations (GP&O) Order Fulfillment, this role is a chance to help a market-leading semiconductor equipment company scale for growth at a pivotal time for the industry.

This role suits a problem-solver who is driven to resolve complex challenges, is comfortable with ambiguity, and can influence stakeholders at every level of the organization.

As the SPM Business Subject Matter Expert in Lam's Digital Transformation program, you'll help shape and deliver the roadmap for modernizing Lam's order fulfillment and execution capabilities. You'll be the voice of Order Fulfillment's System Project Managers (SPMs), who manage each system from customer order through build and shipment. Because the SPM role sits at the center of order fulfillment and connects customer, operations, supply chain and support functions across the system life cycle, you'll work with a broad network of business and technology partners to design and roll out integrated solutions on SAP S/4HANA and connected platforms. You'll turn SPM business needs into clear requirements, guide process and solution design, and lead business ownership of testing, training, deployment and stabilization after go-live. The result will be solutions that are practical, scalable and adopted at every Lam manufacturing site.

• Act as the Business SME for SPM processesand define standard, scalable, compliant future-state workflows.
• Turn SPM business needs into clear requirements for implementation and technology teams.
• Keep business requirements, process designs, test scenarios and delivered solutions aligned.

• Take part in process design, solution design and fit-to-standard workshops, including Key Design Decision (KDD) reviews.
• Review and approve functional designs, workflows, Fiori apps, configurations, reports and business rules.
• Represent Order Fulfillment in governance forums and support timely, well-informed business decisions.
• Contribute to business cutover strategy, readiness planning and deployment support for each site go-live.

• Own or coordinate business testing for SPM processes and capabilities.
• Review and approve test scenarios, scripts, acceptance criteria and results.
• Coordinate or run Functional Testing, System Integration Testing (SIT), end-to-end testing and User Acceptance Testing (UAT).
• Confirm that SPM processes, solutions and business data are ready for deployment.

• Act as a Change Champion for new SPM processes and digital capabilities.
• Support change-impact assessments, stakeholder communications and business-readiness activities.
• Deliver or support role-based training, demos and knowledge-transfer sessions for SPMs at each site.
• Take part in deployment-readiness reviews, cutover, go-live and hypercare.

• Act as a strategic advisor, giving leaders clarity on best practices and system capabilities to guide decisions.
• Gather end-user feedback and find ways to simplify processes, strengthen controls and improve the user experience.
• Support future releases and enhancements. Measure adoption, process performance, data quality and business outcomes.

Minimum Qualifications:

• Bachelor's degree in Business, Operations Management, Supply Chain, Engineering, Information Technology or a related field with at least 12 years of related experience; or 8 years with a Master's degree; or 5 years with a PhD; or equivalent experience.
• Hands-on experience as a System Project Manager, or in a similar order fulfillment or manufacturing operations role.
• Detailed knowledge of end-to-end order fulfillment: sales order management, build and ship scheduling, dispositions, backorders, left-behinds, shortages and deviations.
• Working knowledge of SAP ECC and/or S/4HANA order-to-ship processes.
• Knowledge of manufacturing operations in complex industrial or semiconductor equipment environments.
• Experience supporting organizational change, end-user training, deployment or stabilization of continuous improvement projects.
• Strong analytical, problem-solving, facilitation and decision-making skills.
• Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders.

• SPM experience at Lam across multiple manufacturing sites or product lines.
• Consulting or project experience on large-scale SAP implementations or transformations.
• Familiarity with SAP Fiori, Jira, ComplianceQuest, MES or PLM tools.
• Experience in semiconductor, wafer fabrication equipment or high-tech manufacturing.
• Master's degree, or certification in Lean Six Sigma, Agile, change management or project management (such as PMP, CAPM, Scrum Master or PRINCE2).

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.