Case Resolution Officer

University of California - Santa Barbara

Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University

United States, California, Santa Barbara

1021 Anacapa Street (Show on map)

Dec 18, 2024

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Job ID

66168

Location

UCSB Campus

Full/Part Time

Full Time

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Job Posting Details

Payroll Title: Ethics and Compliance Professional 3

Job Code: 6232

Job Open Date: 03/13/24

Application Review Begins: 3/28/24; open until filled

Department Code-Name: SHGO - Title IX and Sexual Harassment Policy Compliance

Percentage of Time: 100%

Collective Bargaining Unit (CBU): 99 (Non-Represented)

Grade Type/Grade: PSS / 23

FLSA Exemption Status: Exempt

Work Location: Phelps Hall, Room 3211

Budgeted/Hiring Salary Range: $85,400 - $92,000/yr.

Full Salary Range: Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for the position is $85,400 to $156,800/yr. The budgeted salary the University reasonably expects to pay is $85,400 to $92,000/yr.

Days/Hours: M-F; hours flexible; open to fully remote and hybrid schedule

Benefits Eligibility: Full Benefits

Special Instructions

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement

Located on the shores of the Pacific Ocean, UC Santa Barbara offers a dynamic environment where academic excellence and social engagement unite to spark creativity and discovery. The mission of the Title IX and Sexual Harassment Policy Compliance Office (Title IX Office) is to ensure all UCSB community members fulfill the campus' commitment to create and maintain a work and academic environment free of sex discrimination, sexual harassment and sexual violence. This work presents ample opportunities to implement and enhance the campus principles of equal opportunity, engage in innovative solutions, and contribute their efforts in the response and prevention of sexual violence, sexual harassment, and sex discrimination.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties

Using independent judgment and maintaining an experienced level of professionalism knowledge and confidentiality, the Case Resolution Officer implements and maintains the University's policies and procedures that pertain to the Title IX office by independently evaluating and simultaneously responding appropriately to multifaceted claims, which entail considerable risk in the event of audit and/or litigation, and the immediate needs of complainant(s), witness(es), reporting party or parties and respondent(s) for supplemental assistance with regard to interim protections and accommodations, if appropriate, and personal and/or emotional support resources.

Required Qualifications

Bachelor's degree in a related field or equivalent experience and/or training.
Experience interacting with constituents that are diverse in characteristics such as age, education level, race, gender identity & expression, ability, & socioeconomic backgrounds, in a culturally-competent manner.
Two years of related experience, or equivalent experience and training.
Advanced knowledge of professional compliance and investigation standards.
Demonstrated experience conducting investigations within complex organizations,
including the ability to demonstrate political astuteness while conducting investigations.
Demonstrated knowledge and ability to interpret federal and state equal opportunity and non-discrimination laws, regulations and policies.
Ability to extract, verify, compile and develop recommendations related to ethics and compliance programs, issues, policies and procedures.
In-depth abilities in collaboration, facilitation, mentorship, and strategic and creative thinking.
Excellent interpersonal and problem-solving skills to work independently with all levels of University personnel, including management and faculty.
Ability to present complex issues in a clear and concise manner, both in writing and verbally for presentation or review by management.

Preferred Qualifications

Title IX investigation certification.
Training in trauma-focused approach to investigations.
Knowledge of higher education processes, protocols and procedures or experience with a similarly complex organization.

Special Conditions of Employment

Mandated reporting requirements of Child Abuse.
Mandated reporting requirements of Dependent Adult Abuse.
UCSB Campus Security Authority under Clery Act.
Satisfactory conviction history background check
UCSB is a Tobacco-Free environment

Job Functions/Percentage of Time/Duties

Complaint Resolution Process 90%

Implements and maintains the University's response policies and procedures by independently evaluating and simultaneously responding appropriately to multifaceted claims under the Sexual Violence and Sexual Harassment Policy and the nondiscrimination policies; all of which entail considerable risk in the event of audit and/or litigation, as well as to the immediate safety and well-being of complainant(s), witness(es), reporting party or parties and respondent(s) by helping to procure supplemental assistance with regard to interim protections and accommodations, if appropriate, and personal and/or emotional support resources.
Promptly assesses new complaints for potential policy violation(s) and formulates response(s) based on intake results, procured documentation and similar, historical patterns within the associated department.

Independently performs investigations in complex and/or high-profile complaints. Conducts interviews with complainant(s), respondent(s), reporting parties, and witnesses. Reviews and interprets relevant data and documentation as they pertain to the alleged claims. Ensures appropriate interaction with and notification of all relevant internal parties at UCSB and/or external representatives in relation to filed complaints and investigations.

Makes probable cause determinations, prepares written factual findings and determines resolution recommendations, assesses potential liability and campus impact. Produces resultant documentation with a view to its potential discoverability in legal and quasi-legal proceedings. When making referral to campus and/or external resources, directly interacts with noted resources to ensure continuity of service and/or support.

Acts as primary liaison in joint investigations with other campus resources.

Oversees the administrative management of complaint records and regularly updates the complaint database.

Policy Advisement for Campus 5%

Maintains experienced knowledge of relevant federal and state laws, university policies, local campus procedures, department case history and political environments relevant to Title IX.

Reviews campus discrimination, sexual harassment, and sexual violence complaint processes and suggests updates to campus stakeholders in an effort to comply with updated policies and definitions of discrimination, sexual harassment, and sexual violence.

Advises campus departments and individuals on complaint and investigation policies, procedures and best practices.

Assists Director and other Title IX staff in advising campus leadership on the following policies:

UC Policy on Sexual Violence and Sexual Harassment
UC Anti-Discrimination Policy
UC Staff Personnel Policy 12 Non-Discrimination in Employment
UC Staff Personnel Policy 70
APM 015 Faculty Code of Conduct
UC Non-Discrimination Policy Statement for UC Publications Regarding Student-Related Matters
UCSB's Athletics Department Gender Equity Policy

Legal Research & Analysis 5%

Conducts extensive research on state and federal laws regarding discrimination, sexual violence, and sexual harassment laws and regulations. Keeps abreast of relevant new legislation and legal practices. Reviews both campus and UC policies and recommends appropriate updates and revisions.

UC Vaccination Programs Policy - With Interim Revisions

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs - With Interim Revisions.*

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals** must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit:

UC Santa Barbara COVID-19 Information https://www.ucsb.edu/COVID-19-information

University of California Policy on Vaccinations - With Interim Amendments https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Note: The Policy on Vaccination Programs - With Interim Revisions was updated effective August 16, 2023. A systemwide review of this policy will take place in Fall 2023 with an expected issuance/effective date in early 2024.

** Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Opportunity/Affirmative Action Statement

UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable Accommodations

The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security Report and Fire Safety Disclosures