Medical Assistant I-II (Open Rank)

Job Summary:

Nature of Work:

The University of Colorado, College of Nursing, is seeking a Medical Assistant for a 1.0 FTE, benefits-eligible position at Sheridan Health Services (SHS), a Federally Qualified Health Center located in southwest Denver, CO 80236. These positions will primarily provide quality care to patients at the Family Health Clinic site & may be asked to see patients at the Youth Health Clinic as well. Applicants should be educated & trained as Emergency Medical Technicians (EMTs), Certified Nursing Assistants (CNAs), Licensed Practical Nurses (LPNs), or Medical Assistants (MAs).

Position Summary:

Clinic Description:

Sheridan Health Services is a multi-site, nurse-managed federally qualified community health center, funded through the Health Resources & Services Administration (HRSA) Bureau of Primary Healthcare; & is a collaborative effort between the College of Nursing & the Sheridan School District. There are now ~75 employees at three convenient locations to serve community health needs primarily for residents of Arapahoe, Denver, Douglas, & Jefferson counties. A Youth Health Clinic is located in the Sheridan School District Administration building. The Family Health Clinic at Sheridan Campus is located in southwest Denver on the Fort Logan campus & provides services to adults & children, 65% of whom identify as Latinx, & 42% of whom are best served in another language, with Spanish being the predominant second language.

Services offered include primary care across the lifespan; prenatal & postpartum, gynecology, dentistry, pharmacy, behavioral health, & outpatient substance abuse treatment. Sheridan Health Services is a Patient-Centered Medical Home (PCMH), & as such we uphold a model of care that places the patient at the center, incorporating the values & beliefs of the patient in all decision-making. We extend the reach of the clinic through public health outreach where nursing students provide community outreach & health education. https://nursing.cuanschutz.edu/patient-care/sheridan-health-services

Examples of Work Performed:

Direct Patient Care: 80% / Administrative Functions: 20%

• Upholds strict compliance with University and professional policies/procedures.
• Follows CDC guidelines for reporting illness and temperature, wearing masks and washing hands and more during flu seasons and pandemics.
• May work with both Pediatric, OBand Adult populations; flexes between clinics as staffing warrants.
• Speaks Spanish and English on a daily basis, communicating clinical terminology to patients and colleagues.
• Works until 8 pm on designated extended hours shifts as needed.
• Greets patients and families and completes standard patient check-in procedures in person and using Telehealth tools.
• Measures and documents vital signs; notifies the provider of abnormal values.
• Completes Medication Reconciliation in EHR.
• Records patient interview, history, and chief complaint in EHR.
• Prepares patients for examinations and procedures as needed and assists providers with procedures as needed.
• Performs phlebotomy following lab procedure for the proper collection and handling of other lab specimens.
• Performs basic wound care and first aid within scope.
• Provides patient education concerning office policies, lab results medications, diagnoses, treatment, plan of care, and follow-up phone calls.
• Prepares, administers, and electronically documents medications within scope (i.e.Depo-Provera) with provider authorization.
• Administers immunizations, maintains immunization records, and completes annual immunization training within the timeline set by the supervisor.
• Assists with clerical and administrative duties proactively and as needed, including covering front desk/reception and answering overflow incoming calls.
• Answers phone and schedules appointments, electronically faxes and uploads records, outside reports, and orders.
• Assist the MA team with inventory-taking, stocking, and sterilizing instruments.
• Maintains CPR certification and uses CPR skills, when required.
• Maintains and disposes of biohazard waste according to OSHA standards.
• Practices OSHA safety standards.
• Performs accurate, legal, and ethical documentation (electronic/hard copy) at all times.
• Assists with reporting test results to state and federal agencies, as appropriate.
• Communicates with community partners as needed including public health agencies, specialty/outside provider offices, local hospitals, and free-standing healthcare facilities.

Performs additional miscellaneous job duties as assigned

Colorado Refugee Screening Program (CRSP) Related Duties:

• Utilizes live interpreters, & video or telephone interpreter services to assist with patient registration, collecting a health history, completing screening questionnaires, & other aspects of the Domestic Medical Exam (DME) visits
• Works with CRSP Providers to ensure immunization records are up to date, identify gaps in DME Health requirements, & connect patients with mental health screening, dental screening, & referral coordination
• Practices cultural responsiveness & respect for all cultures, beliefs, & customs.
• Completes blood work & vaccine administration on both Adult & Pediatric populations per best practices for Refugee Domestic Medical Exams
• Assists Patient Navigators in communicating follow-up plans for patients, including medication administration teaching, next appointment, & referral information
• Assists Patient Navigators in processing referrals, connecting with community resources, & preparing patient data for RedCAP reporting

Work Location:

Onsite - this role is expected to work onsite & is located at Sheridan Health Services (Southwest Denver), 3525 W. Oxford Avenue | Unit G1 Denver, CO 80236.

Why Join Us:

CU Nursing is an amazing place to be. We have the distinct advantage of being a part of a huge medical campus with three incredible hospitals - the VA, the nationally ranked University of Colorado Hospital, & the Children's Hospital Colorado where our nursing students & faculty learn every day. From our beginning 125 years ago as part of the School of Medicine at CU Boulder to our current home at the Anschutz Medical Campus, the college has been a recognized leader in nursing education (ranked #10 in online MS graduate programs by U.S. News & World Report 2023). Our faculty, students, & staff have been instrumental in shaping the profession of nursing & teaching the next generation of nurses while treating patients in our own nurse-led clinics. Be a part of an innovative, dynamic, diverse, & exciting workplace -- helping make great things happen. Join us in our quest to boldly transform health together.

Why Work for the University?

We have AMAZING benefits & offer exceptional amounts of holiday, vacation, & sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus & light rail service

There are many additional perks & programs with the CU Advantage.

Diversity & Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting & supporting a diverse student body, faculty, & administrative staff. The university strives to promote a culture of inclusiveness, respect, communication, & understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, & all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity & equality in education & employment.

Qualifications:

Medical Assistant I

• Completion of an accredited medical assistant program.

Medical Assistant II

• Completion of an accredited medical assistant program.
• One year of experience working as a medical assistant.

Substitutions:

Medical Assistant

• One year of medical assistant experience may substitute for completion of an accredited program and is in addition to any required years of experience.

Nursing Aide / Licensed Practical Nurse / Emergency Medical Technician

• Completion of an accredited program, Colorado state licensure, and years of experience in any of these fields may substitute for medical assistant-specific requirements.

Current Registered Nursing Student

• Colorado State Certified Nurse Aid licensure may substitute for completion of an accredited medical assistant program
• Completion of Medical/Surgical Nursing I course with a passing grade may substitute for completion of an accredited medical assistant program

Registered Nurse / Bachelor of Medicine, Bachelor of Surgery (MBBS) / Doctor of Medicine (MD)

• Completion of an accredited program in any of these fields (or similar) may substitute for completion of of an accredited medical assistant program.

Applicants must meet minimum qualifications at the time of hire.

Conditions of Employment:

• Must be willing and able to obtain current BLS/CPR certification by date of hire.
• Must be willing and able to remain credentialed and ensure credentialing materials stay current.
• Must be willing and able to work until 8 pm on designated extended hours shifts as needed.
• Availability to work weekends on an infrequent, rotating, as-needed basis.
• Must be willing and able to work in a normal patient care environment with some exposure to biological hazards and infectious diseases.

Preferred Qualifications - Medical Assistant I:

• Experience with or formal training in handling bloodborne pathogens.
• Experience with or formal training in complying with OSHA Biohazard Safety Standards.
• Experience working in a Federally Qualified Health Center &/or Patient-Centered Medical Home environment.
• Experience utilizing bilingual language skills in a professional setting (i.e. Arabic, Spanish, Ukrainian, Dari, Farsi, &/or French).

Preferred Qualifications - Medical Assistant II:

• Experience with or formal training in retrieving imaging studies, & querying patient record databases (i.e. COHRIO, or similar).
• Experience with injections, vaccine administration, & documentation.
• Experience training new hires.
• Experience with or formal training in phlebotomy & point-of-care testing.
• Experience with or formal training in working with a population/subpopulation related to the job (pediatric, OB-GYN, geriatric; refugees, or others).
• Experience utilizing bilingual language skills in a professional setting (i.e. Arabic, Spanish, Ukrainian, Dari, Farsi, &/or French).

Competencies:

• Demonstrated commitment and ability to advance diversity and inclusion.
• Ability to take direction and utilize a considerable degree of independent judgment and work priorities.
• Exemplary organizational skills and ability to prioritize.
• Unconditional ability to maintain patient confidentiality.
• Proficient in using various computer applications, EHR, and other tools to communicate with staff and complete appropriate clinical documentation.
• Knowledge of current medical procedures and understanding of basic medical terminology.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Effective interpersonal skills to work cooperatively with patients, their families, and other members of the healthcare team.
• Outstanding customer service skills.
• High level of attention to detail and accuracy.
• Knowledge of and ability to adhere to HIPAA and OSHA guidelines.
• Basic knowledge of Colorado state immunization requirements.
• Ability to work with both Pediatric, OB, and Adult populations; able to flex between clinics as staffing warrants.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications & interest in the position

2. Curriculum vitae / Resume

3. Five professional references including name, address, phone number (mobile number if appropriate), & email address

4. A copy of all current licenses & certifications (CPR/BLS, etc.)

Applications are accepted electronically ONLY at www.cu.edu/cu-careers.

Questions should be directed to: College of Nursing Human Resources at CON.HR@ucdenver.edu

Screening of Applications Begins:

Applications will be accepted until the position is filled.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as:

Medical Assistant I: $41,600 to $43,680

Medical Assistant II: $43,680 to $45,760

The above salary range (or hiring range) represents the University's good faith & reasonable estimate of the range of possible compensation at the time of posting. This position is not eligible for overtime compensation unless it is non-exempt.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, & retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe & secure environment for our faculty, staff, students & visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus & other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination & medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.