Field Supt NI

PRIMARY FUNCTION / POSITION OVERVIEW:

Field Supt is responsible of the repair of all assigned units so as to conform to customer and Company requirements as related to quality improvement, safety, cost improvement and customer satisfaction in support of Region objectives. Is also responsible for employee selection, training and safety for all assigned projects.

ESSENTIAL FUNCTIONS:

The qualified candidate must be a high-energy self-starter with a strong work ethic. This individual will need to be motivated by a competitive industry and be results, detail and team-oriented. As a Schindler NI Field Superintendent, the candidate's role will include providing technical solutions, ensuring workplace safety, supervising technicians and job site activity, and supporting new installation and modernization sales. The selected candidate must be an expert at fulfilling customer requirements and maximizing profitability; excellent communication, financial acumen, business development, and management skills will all be critical to success in this role. The NI Field Superintendent must also have the necessary skills and experience to handle customer concerns, adjust manpower levels according to business needs, and to teach employees the Company's quality, productivity and safety methodology.

Additional responsibilities include:

* Build a team environment by leading field technicians

* Manage training and development of field technicians on established processes, safety, tools and standards through daily communication and job-site visitation.

* Foster excellent communication among team members while maintaining good working relationships with the local union

* Ensure that each installation project meets Company quality and safety standards, as well as all contract requirements.

* Monitor project installation progress completion and drive installation efficiency through daily job-site visitation for progress reporting.

* Perform project installation surveys which includes walking multiple flights of stairs for accessing motor rooms, pits and shaftways.

* Perform daily job-site readiness walkthroughs with general contractors prior to delivery of equipment and project installation commencement.

* Implement customer and Company requirements for quality, performance reliability and passenger safety for new installation projects.

* Support the local sales and project management team in estimating new installation bids, attending customer job progress meetings, as well as investigating and resolving customer complaints.

* Develop a spirit of teamwork and dedication to quality among all staff and field employees

* Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures

* BS/AS degree in Engineering or Business with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field

* Minimum 3 years experience in either the elevator industry or in a related building systems industry

* Ability to effectively manage and resolve sensitive employee relations issues

* Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills

* Excellent PC skills