Support Staff Technician/Phlebotomist | Onalaska Clinic | Casual On-Call

Gundersen Health System
United States, Wisconsin, Onalaska
Dec 12, 2024
Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Schedule Weekly Hours: 0 Gundersen Health System is seeking a skilled and dedicated individual to join our laboratory team as a casual on-call phlebotomist at our Onalaska Clinic. Phlebotomists, C.N.A.s, PCTs, CMAs, or other individuals that has an interest in working in a laboratory are encouraged to apply. Prior lab experience is preferred but not required as we will provide on-the-job training! What You'll Do: As a Support Staff Technician/Phlebotomist, you will play a crucial role in the healthcare field by facilitating the flow of specimens into the lab for diagnostic testing. Specimen collection techniques include venipuncture, capillary draw, swab collections, urine collections, and providing instruction to patients for self-collections. In this role, you will support core lab functions at our Onalaska Clinic and Urgent Care while interacting with clinic staff, patients, and patient family members ensuring excellent customer service and patient confidentiality.Your attention to detail, knowledge of laboratory procedures, and ability to provide excellent patient care will contribute to the overall success of our department. What's Available: Casual/On-Call, generally pre-scheduled shifts but will be called in to cover absences as needed (non-benefit eligible) Will train/orientate full time for 4-6 weeks, depending on prior experience Day shifts (start times between 6:45a to 9a); evening shifts (1:45p start time); weekend shifts may be available but generally not scheduled for this position Starting pay of $16.21/hour and up, based on your experience, as well as applicable shift differentials What You'll Need: High School Diploma or equivalency A copy of the applicant's/employee's diploma and/or transcript as confirmation of the education requirement must be provided at time of hire Strong customer service skills with the ability to provide compassionate care to patients Effective communication skills to interact with patients, healthcare professionals, and laboratory staff Ability to prioritize tasks, work independently, and handle multiple responsibilities in a fast-paced environment Previous phlebotomy/medical experience preferred, but not required. What You'll Get: No prior experience is needed, will provide on-the-job training A work environment that supports you personally and professionally, and a work culture where you are valued and appreciated Support for your career growth through Professional Development Opportunities, on the job training, and Career Development Center Unlimited potential at one of the leading health systems in the midwestern United States Apply today to take advantage of this great opportunity to gain lab experience while delivering Love + Medicine! About Gundersen Health System: Gundersen Health System is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 19 counties annually. Our physician-led, not-for-profit healthcare system includes a 325-bed teaching hospital and Level II Trauma Center; community clinics; affiliate hospitals, clinics, and nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Together, we inspire your best life by relentlessly caring, learning, and innovating. Job Description: The Support Staff Technician (SST) facilitates the flow of specimens into the lab by using current specimen collection techniques including venipuncture and swab collections, and specimen processing techniques. Duties of the SST may include collection, location of draw centrifuging, tracking, Point of Care testing, and various other tasks related to timely and accurate pre-analytical preparation of specimens. The SST may assist Education Coordinator with hands-on phlebotomy and work flow training. The SST interacts with clinic and hospital staff, as well as patients and family members of Gundersen Health System while ensuring excellent customer service and patient confidentiality. Major Responsibilities: 1. Responsible for the collection handling and receipt of blood specimens for laboratory testing by venipuncture, swab,or skin puncture. Follows established procedures to accurately identify and label all specimens. 2. May process specimens at some locations to prepare for transport following established procedures, reducing the likelihood for introduction of pre-analytical variation or to assist in the timely testing of specimens. 3. May assist Education Coordinator with hands-on phlebotomy and work flow training. 4. Works with Gundersen Health System staff by answering phone calls about specimen collection requirements and other lab related questions to provide accurate information to facilitate quick access to lab information as needed. 5. Works with other health care professionals and patients to perform all SST functions to aid in accurate diagnosis and treatment of patients. 6. Works with Patient Business Services, Laboratory Information Systems, and ordering providers to accurately order and bill for laboratory tests, utilizing the laboratory information system and billing systems. 7. Works with patients, families, and Gundersen Health System staff to ensure patient comfort and confidentiality in all aspects of the job to provide excellent customer satisfaction. 8. Adheres to regular and predictable attendance. 9. Personally interacts, engages with and cares for patients. 10. Ensures patient safety. 11. Others duties as assigned by laboratory supervisor or manager. Education and Learning: REQUIRED High School Diploma or equivalency A copy of the applicant's/employee's diploma and/or transcript as confirmation of the education requirement must be provided at time of hire. DESIRED High School Diploma or equivalency + completion of a Certified Nursing Assistant program or a graduate of a Medical Assistant Program Work Experience: REQUIRED No experience required. DESIRED No experience required. Phlebotomy, Clinical Lab or Health Care License and Certifications: REQUIRED Driver's License is required for those transporting specimens DESIRED Certified Phlebotomy Tech (CPT) Age Specific Population Served: Infant (less than 1 year) Pediatric (1 - 12 years) Adolescent (13 - 17 years) Adult (18 - 64 years) Geriatric (65 years & older) OSHA Category: Category I - All Employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials. Environmental Conditions: Exposed to infectious diseases. Physical Requirements/Demands Of The Position: Static Standing Continually (67-100% or 8 hours) Stooping/Bending Occasionally (6-33% or 3 hours) Reaching - Shoulder Level Frequently (34-66% or 5.5 hours) Reaching - Below Shoulder Frequently (34-66% or 5.5 hours) Lifting - Other Occasionally (6-33% or 3 hours) Number of lbs 25-50 If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267 We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future. Equal Opportunity Employer